Usacomplaints.com » Cars & Transport » Complaint / Review: Thrifty Car Rental - Thifty tried to charge me for damages on a car we rented even after we pointed out damage to them prior to taking the car. #629731

Complaint / Review
Thrifty Car Rental
Thifty tried to charge me for damages on a car we rented even after we pointed out damage to them prior to taking the car

So we go to Florida for a vacation at Thanksgiving. Myself and 5 other people get a Chevt Tahoe at Thrifty in the Orlando Airport

When we we loading our luggage we notice paint missing from the bumper of the car. We go over to their attendent and tell him about it and he said "don't worry we know all about it. So we take the car and never think twice about it because we feel like we are dealing with a straight shooting well know company

So when we return the car they hassle us about the paint missing and I tell the attendent the whole story and he says don't worry about it. So we go on our way and never think twice about it because we think we are dealing with a reputable company right?

So today I get a letter from thristy demamding $411.30 to repaint the bumper that they claim we damaged. What a crock of BS. I have myself and 5 adult witnesses that know the damage was prior to our rental. They are just trying to pip off my insure=ance because the where pissed I did not buy their collision insurance

My advice to you is don't rent from Thrifty, they might be less expensive, but they don't know how to run a company or how to trat their customers.

I wrote them a letter and will let you know how it all turns out.


Offender: Thrifty Car Rental

Country: USA   State: Oklahoma   City: Tulsa
Phone: 8008321141
Site:

Category: Cars & Transport

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