Usacomplaints.com » Cars & Transport » Complaint / Review: Santander Consumer USA - Harrassing, abusive. Violates FDCA, FDRA! Ruining my credit, Dallas. #626440

Complaint / Review
Santander Consumer USA
Harrassing, abusive. Violates FDCA, FDRA! Ruining my credit, Dallas

I was not even aware that they horrible people bought the loan from roadloans.com. I had to find out by viewing my credit report online. From Oct- Dec I was getting over 8 calls every day from these people. They harassed me to no end. I am a survivor of DOMESTIC VIOLENCE! I was forced into cosigning for a car that I did not want in 2004. I signed under duress, and fear of what my now exspouse would do to me. That was the WORST mistake (second to being married to an abuser). After he threatened to STAB me in July I started to get help. I moved out in Jan and filed divorce. The judge ordered him in stipulated judgement to get that car refinanced into his own name. Well, 2.5 years later, this loan is STILL on my credit reports. It is being reported late.

I never ever got any statement in the mail to notify me this loan had been bought by santander. They refuse to send me any documents about this car, because they told me I was not the primary borrower. I have called them several times recently to try to get them to remove that account from my name, and my credit reports. I faxed all court documents, and even mailed them two copies certified mail over 8 months ago. Last week they reconfirmed receipt of all documents. They refuse to take my name off the loan. I have no idea where the car is. I have not seen it in nearly 3 years now. I had to move 100 miles away just to be safe. Santander will not return my calls.

They claim I am responsible for $19K on this car. Yet, I have to see one statement. They will not delete it, and could care less if my life was in danger. They just told me "oh well, you signed a contract." I am not even the registered owner of this car. The contract I was forced to sign is not valid, and needs to be cancelled. I just want my name, and my credit protected from that batterer who tried to kill me. He is dangerous, and I do not deserve to have my credit ruined indefinately until he finally sells it. It is NOT MY FAULT, he is not paying them on time. They have no proof of non payment either or late payments, at least none that I have seen. Where is the justice for women who were abused, and had to start over with literally zero?! Per court documents, I am NOT responsible for that car. PLEASE HELP!

I will be filing complaints with Dept of Cosumer Affairs, BBB, Federal Trade Commission, and CA & TX Attorney State General offices, and the FBI in Dallas TX. I suggest everyone else do the same. The more complaints the FBI gets, then maybe those JERKS will finally get shut down, and brought to justice! I want this company brought to justice, for violating my rights under the Fair Credit Reporting Act, and Fair Debt collection Act. For what it is worth you can call some lady name Cynthia (cindy) at Santander, she claims to be a manager. 817-605-4978. Harrass them, and see if any results are made. Dont bother wasting your time on worthless customer service reps! They know nothing & do even less! Also Kasey Goodman is self proclaimed Vice President of Santander: his number is 214-261-1615. Lets all unite together, and SHUT THESE PEOPLE DOWN! Will some nice lawfirm PLEASE HELP US!? There at least 1000 people in need of HELP!


Offender: Santander Consumer USA

Country: USA   State: Texas   City: Fort Worth
Address: Office of the President P.O. Box 961245
Phone: 2146341110
Site:

Category: Cars & Transport

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