Complaint / review text:
Mr Brian Eliminated, Leader
Regarding: Standing of 383 Stroker Motor requested by Michael Perrone on October 19th, 2010.
In follow up to the phone discussion just before Christmas, I'd enjoy if you'd retain me apprized regarding the standing of the turn length and every other items which are imminent for that motor that I've requested.
I had been initially informed upon purchasing this motor that it'd get roughly 15-18 business days to construct and roughly 5 days delivery. At the moment we're 26-28 business days out and that I haven't been informed possibly by telephone or via email that there could be any delay in shipping of the motor.
I've named numerous occasions looking to get caution about the standing of my motor purchase, that we have now been provided small clarification regarding the wait, till I talked along with you. I had been informed every time by Edward the shipping could be further out, but without any clarification why. Hence my disappointment with this specific firm's customer care.
I enjoy you will be today managing the standing and shipping of the 383 stroker engine, and maintaining me apprized regarding the conclusion of the building, and shipping from the engine. This can be a very costly and large expense, and also the customer care for this type of purchase ought to be commenserate using the costly character of the purchase.
With exactly what has happened, some payment in my opinion could be justified.