Requested vehicle online also it experienced just good. Reach table in LA and we're informed that both my spouse & I are described "unwanted clients" & they CAn't rent-to us. No clarification & informed that division is shut on Saturdays which means you will need to hire from elsewhere. Requested if perhaps we'd a superb problem regarding a collision from prior leases which was decades before! We informed her number. So far as we understood we were in excellent position with Monk. We usually delivered the vehicles within the same situation as when hired, never noticed from anybody afterwards regarding any problems both. Needed to visit Thrifty and spend 60 more to hire a little vehicle vs. An SUV. Named on Friday and was put in a voicemail where you keep a note & they let you know they'll contact you within 48 hours. No-call. Delivered emails... No reaction... These folks do not provide a GARBAGE about their clients. It was MONKis error and that Iam confident they thought that out and do not wish to acknowledge it since I plan to need to become repaid for that cash we're out. Do not actually hire from these men! They're the worst. Plus whenever you do hire you've to hold back PERMANENTLY for that taxi because they just have one when compared with the rest of the rental companies. After which you tend to be caught waiting in TRULY long and slow collections. Not worth any amount of cash you believe you'll save. They're the TOUGHEST! Work don't go to another car rental business. You'll be happy that you simply did.
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