I have purchased from this dealership and was ripped off. Many others have been as well. I went to the owner, Chris Maher, on 7/14 with complaints about my faulty vehicle and expressed that it should have been fully inspected by their service department before being sold. He said to me that it is not their policy to thoroughly inspect their vehicles, and that they gave me an extended warranty. I told him that the company policy is screwed up, and that I wasn't given an extended warranty, I purchased it for an additional $50.00 a month. If you are looking to buy a vehicle that will fail on you and you will still be hounded for payment this is your place. My car hasn't worked the entire month of July, and they think they should get payment.
My 99 Dodge Grand Caravan that was purchased on November 21 and have broken down numerous times since purchase. Most recently I broke down 3 times this month (car started smoking, leaking fluids and shut down: 7/2/10,7/12/10, & 7/15/10), the last time I broke down I had just left Falls Church Motors Service Department/dealership that evening on 7/14 and broke down the following morning on the way to work. The Transmission is bad on the vehicle (a problem I have been complaining about since late December), and it has experienced leaks and other issues. Please do your research. Don't be lured by the no credit check or low down payment offer.in the end you will be paying $ in repairs. Just note that if you purchase the extended warranty it is only for their service department. I wish I would have been warned and did my research before going there. I would have ran the opposite way and did business elsewhere. Going to Falls Church Motors was the worse decision ever made.
If you have had any problems with a vehicle from here please contact me, or if you want further info you can contact me. I will surely respond. It is unfair to be ripped off, taken for your hard earned money. Don't let this happen to you. I am fighting back and so should you.
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