I DO NOT suggest EVER going to this place to buy a vehicle. This is a buy here, pay here dealership for people with bad credit, I figured I had no other options because my credit isn't so great, so I went to them in December if 2009 and purchased a 1997 Chrysler Cirrus, with just over 101K miles on it. When I took it for a test drive, it ran great, not a single problem, everything seemed to work excellent.
After a few days for all the paperwork and such to process, I was able to pick up my car and take it home, as I was driving home from the dealership, the car stalls at a red light, but it started right back up, I figured maybe because it was cold, and it wasn't happening anymore, so I let it go for a while.
Once the weather warmed up, it started happeneing again and more often, about a week after the stalling started back, I was on my way home when my check engine light came on and smoke/steam came pouring out from under the hood. When I called them about it the next day, they told me the soonest opening they had was a week from the day I called, but if I could bring it there, they can try and fit me in, so the next day I had my car towed to the service center. I called everyday my car was in thier shop for an update and everytime I got the same answer, we haven't looked at it yet. Finally a week later they call, this is what they told me..."a soft plug (aka freeze plug) blew, it's not covered under warranty, it's going to cost $225.75 to fix."
I looked over my warranty that night and it says right on there that expansion plugs ARE covered under warranty, which soft plugs are expansion plugs. When I called them back again to inform them on that, they read the warranty and saw that I was right, so I just had to pay $100 deductible still just to get my car back once it was fixed. The day I called them about the smoke coming from under my hood, I had informed them of the stalling and how long it's been going on, which I have proof of on my recepit from the soft plug being replaced, I've had the car back for about 2 weeks, and the car is still stalling, it even stalls while I'm driving it, not just stopped at a light or stop sign, while the car is moving! When I called them to let them know AGAIN about the stalling, they told me they couldn't see what the problem is because the check engine light isn't on, and that I would have to pay another $100 if it's something covered under warranty or the full cost to fix whatever it is if it's not.
How can they make me pay again for something I told them about in the first place that they didn't fix the first time? I've had this car for 6 months, they sold it to me for way more than it's worth and I'm having problem after problem with it. It stalls, it bucks every now and then, my brake pedal goes all the way down to the floor before it will stop, that's just to name a few. This place is a HUGE rip off and they take advantage of people with bad credit and they treat them like dirt. My car seems worse than it was BEFORE I took it to them to fix it.
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