We made a deal on a Land Rover "all out the door and on the road" - then when it came time, he told me he "did not include tags" - (Another $1,000 or so). I asked him to ask his manager to help deal with it, and when he didn't, I gave in to buy the car anyway, but told him I would NEVER buy another car from them again because of this. He then told me they didn't need me as a client, and were working a sale on the same car to someone else for more money. When I protested, they called me the next day and said "if you want the car, it is sticker price plus tax, tags, title, and doc fee. We don't give you the deal we gave you yesterday." They did this because I talked to the General Manager (Ray Dinardi) - they googled me, and figured I had money, so they reneged on the deal and wanted to sell me at full boat price. TERRIBLE service, VERY BAD INTEGRITY, and VERY poor moral and value systems in the dealership in general. I've bought 20 cars in Vegas from every dealership, never had any issues ever like this.
0 comments