Hello.
This is in respsonse to Discount tire and the anger I have formed. I Have bought many tires from this company and been been very faitihful to them. I had to attempt no less than 4 times to get a response back. Im looking to buy some GoodYear Dura Trac tires in 31x10.50x15. Discount tire claims free shipping when its not free. They inflate there tire prices. They refuse to honor there own written policies and dont mean to "do what it takes to earn your business". I finally received an email back from Johnathan Ervin who is a regional rep. He was told of the price difference from The same tire is 147 while the tire from Discount was 167 and they just changed it to 165. The rep has refused to accept that has beat them and he even talked to the Districk President who also refuses to act. The company doesnt have free shipping, it charges you for the shipping. Yeah big suprise, I know. The issue is that they are losing there Morale ground and dont price match like they claim. There policies are hollow and worthless. Still beats them with shipping! Though these discount tires are supposed to be with free shipping. His email is Johnathan. [email protected] His contact info is Johnathan Ervin Indiana/Ohio Region 12800 N Meridian Suite#125 Carmel, IN 46032 phone (317) 575-1819 fax (317) 575-8960
Here are the links to the tires.
Http://www.discounttire.com/dtcs/findTireDetail. Do? Tc=GDYVL6&c=1&rcz=46037&pc=31939&ar=1050&rf=true&cf=false&rd=15&sw=false&rc=INIINT&cs=31 sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
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