Complaint / Review
Dominion Towing
Towed my car illegally from 6 hour visitor parking before time was up and lied about when they spotted my car

Here is my story.

My car was towed from a Providence Park (Townhomes in Dunn Loring) Visitor Parking Spot at 0525 (3/13/10) (as indicated on the form provided by Dominion Towing, "Dominion"). The visitor parking spot is clearly marked with a sign that indicates that the spot is available to visitors for 6 hours only. Dominion's phone number is also on that sign.

Here is the issue. My car was towed in less than 6 hours from when I parked in the spot. I parked the car at 2348 (3/12/10) in said spot. The Driver who towed my car (Driver #6, according to Dominion) indicated that my car was spotted at said spot at 2045 (3/12/10). This is a complete lie because my car was parked in a Clarendon parking garage from about 2010 (3/12/10) to 2321 (3/12/10). I left my small group bible study in Clarendon at about 2315 (3/12/10) and arrived at Providence Park at 2348 (3/12/10).

Since I parked at 2348 (3/12/10), Dominion legally had no right to tow my car until at least 0548 (3/13/10), assuming they had spotted my car as soon as I got there. Also, Dominion lied about spotting my car at 2045, since my car was parked in another lot at that time.

I was able to narrow down the times so precisely because:
I called a fellow small group member at 2320 (3/12/10) to meet him outside the garage to give him a CD. (Can verify with 6 calls back and forth on my call log from 2320 to 2323, now reading 0020 to 0023 since phone automatically adjusted for Daylight Savings Time. I had poor reception, which is why it took so many calls.)
I called my girlfriend at 2348 and 2349 upon arriving at Providence Park to let her know I had arrived. (She was in the bathroom during the call at 2348, which is why she missed my first call.)

I was able to get to Dominion to retrieve my car around 0730. I tried to reasonably ask that they release my vehicle since they had towed it illegally, but they would not release my vehicle unless I paid $125.

I am going to try to speak to the manager on Monday to see if he will be reasonable. If not, I may have to sue at small claims court.