I bought a 2001 PT Cuiser in January from a used car company here in Columbus, OH and I also bought an auto warranty from C.A.R.S. For 3 years 36,000 miles.
I had to take the car to a garage to be repaired in December and contacted the warranty company to let them know about it. I faxed them the estimate of the repairs to the car three times. The first two times I was told that the estimate was not received. I then called them and asked what was being done about the repairs and they told me that the car didn't need a new timing chain and that the mechanic should use the old timing chain. They then said that they would send the mechanic the parts and a check for the cost of the repairs and labor but the mechanic hasn't received them. Don't buy a warranty from C.A.R.S. They are a complete ripoff.
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