Usacomplaints.com » Cars & Transport » Complaint / Review: Fred Loya Insurance - Bad customer service. #547786

Complaint / Review
Fred Loya Insurance
Bad customer service

We've been covered by Fred Loya for around 2 yrs. Recently we named them to alter our bank draft info for that forthcoming cost. They sent the shape and needed us to contact them back. Nowadays, they've not transformed the financial institution info. We named them-and they cannot end the draft planned for next Wednesday. We pleaded together to prevent the draft of this consideration since it will definitely cost us a NSF cost of $35 along with their cost quantity as well as their charge for that NSF. They cannot get it done... Requires five times along with a type. WE sent the shape recently however it didn't have both our signatures. She stated fax it again but cannot assure anything. Most likely the cash is likely to be picked in the incorrect lender. We requested them to stop the insurance, they cannot do this possibly without us operating 100 kilometers towards the closest office to sign an application. This really is absurd... What occurred to looking after your client? In the looks of somme of the these grievances, it's the best thing we weren't involved with a with among their customers or ourselves. We are rescheduling the insurance one of the ways or another. The team wasn't useful at-all... And along with that, they discuss over you... Everytime we attempted to describe our need, they'd disrupt us and discuss over people not permitting us to talk. Rude really Rude... I recommend you alter insurance brokers or prevent Fred Loya altogether. I'll proceed to distribute the news headlines against Loya using this stage forward... I'll obtain the word out...


Offender: Fred Loya Insurance

Country: USA

Category: Cars & Transport

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