I went to the airport 11-19-09 to catch a 7AM flight to Las Vegas at Gate 630. As I was going thru the carry on baggage check point at approximately 6:35 to 6:45AM, your security officer stole a gold chain with gold roller from my clear plastic bag that included my toiletries after I put it on the belt to be checked. You have a thief working for you. At the carryon checkpoint there were (4) security personnel in the area. (3 whites and 1 black) At the carryon x-ray station (next to last row) the older caucasion woman was operating the belt. She was the first to notice the necklace. With a head gesture she let the younger caucasion security guard know that there was something in the bag. She also is a thief. He then picked up the bag and turned his back to me. He was out of my view for 2-3 minutes. When he turned around he pulled from the bag a slightly larger round jar of lotion and informed me that it was ineligible to be taken on the plane. I agreed he could throw it away. I was surprised that he even picked up the clear bag because it was clear and there was no need for him to remove it from the bin... But he did. This was at the next to last row on your right when you come into the area. An older security person, also caucasion, was manning the area where you go thru the security (doorway) gate. There also was a black American checking carry on luggage for the last row. He or the older caucasion security personnel had nothing to do with the theft. I know that I have lost a precious keepsake and that it is gone forever, but I can not rest knowing that the very people who are supposed to keep me safe as I get on a plane are the very ones stealing. I thought you were supposed to keep your items out of your checked baggage because of theft amonst the handlers. Under no circumstances would I ever have thought that right in front of my face I would be the victim of theft from the security personnel. This man and woman are thiefs and should be fired. They are giving US Airways a bad reputation and I will be spreading the word any way that I can that this has happened to me. I didn't realize that the theft had occurred until I was in my room and went to put the necklace on. I am so sad that this happened, but I hope that by taking the time to write this letter, you'll stop these two. I hope that by looking at the security tapes for the morning of 11/19/09 you will be able to see the people I am describing. I am the black woman with the light green jacket on. I am very distictive because I am a fair skinned black woman with freckles. If I hadn't been so scared that my friend and I would miss our flight, I'm sure that I would have noticed the missing necklace. Because I was rushed and happy that most everything was being returned, I paid no attention. I can be reached at (724) 337-6692 or [email protected] if futher information is needed to chatch these two crooks.
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