Wow - I sure wish I had investigated this dealership before ever calling them! Their reputation clearly preceeds them on the Internet & it is AWFUL! My husband and I have been looking for a particular vehicle and doing a lot of research and pricing comparison. We knew exactly what we wanted & what we wanted to pay. We found a fantastic deal on this vehicle as an "Internet Special" at Conyers Nissan. We decided that if the vehicle was still available that day, we were going to drive the hour to Conyers to purchase it after work. So, my husband called, and the vehicle had miraculously made it through the weekend at this great price & it was still available, so we made an appointment for 7pm to meet with Ernold (yeah, spelled with an E, but not sure if this is the exact spelling). Ernold told my husband (in retrospect, curiously) that he would call if the vehicle sold. My husband joked that it better not sell before we got there, good-naturedly but firmly. So, after a full day of work and a LONG drive in Atlanta rush hour traffic, we finally got to Conyers Nissan. Outside was a SWARM of used car salesman literally blocking the front door. We walked up and asked for Ernold, and some other man said "Oh, he's out on a test drive and I'll be helping you. He said you wanted to drive the Jeep Liberty." We said no, we were not there for the Liberty, we were there for the Xterra, and handed him the printout from their ad. He fidgeted and said "I donlt know why he said you wanted to drive the Liberty"... Looking back, I see this all as clearly the build up to the bait and switch. So he has us come and wait inside. He comes back and says Ernold is out on a test drive in THE VERY VEHICLE we had driven an hour to come purchase. We waited another 10 minutes and I told my husband I wanted to walk the lot. Out front, interestingly, were some people who had just test driven a red Xterra... But the one we wanted was charcoal & it was not on the lot. Were those people bait & switch victims too? We waited outside and walked the lot. Only one car drove in and it was an Acura crossover. Then the salesman came back and said that the Xterra was SOLD. Now, how did this vehicle get sold when it never came back to the dealership? And how did it get sold when we never saw Ernold OR the SUV OR the purchasers? But, of course, the used car salesman had a printout of other vehicles for us to look at... NOT the great deal they internet advertised, since that car was clearly not on the lot, but others, including an Xterra that was 1 year older than the one in the ad and which had 5k more miles but was selling for the SAME PRICE... Hmmmm. I told the salesman that I was NOT happy about wasting my time driving an HOUR to see this vehicle that I had an appointment for but was unavailable! He could see I was pissed & didn't even dare start on the page of crappy priced cars he wanted to "switch" with... And the "bait car" is still listed on a national auto trading website AND on their conyersnissan.com website!!!...in short, I would not give them a penny of my money for even the "greatest" deal - they are unscrupulous. I work as a senior manager in the retail industry, and we all want to "make the sale", but NEVER at the expense of being decent and honest. These people are rotten. I had to waste my time (and gas - an hour there, an hour home - seething all the way) but YOU DON'T need to... SAVE YOURSELF THE HASSEL AND SUPPORT BUSINESSES WHO PRACTICE FAIRLY AND ETHICALLY! I hope I can save you the frustration of being ripped off in any capacity. Stay away from Conyers Nissan!!!
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