A few months ago, I had car trouble at a gas station. My car would not start and thankfully two lowellians were nice enough to help me out and jump start my car and try to see what the problem was. Neither me or the two young fellows didn't know what was the problem. So the Lowell Fleet Towing Co. Was there and offered to assist us. He told us that it'll only cost us $40.00 to tow anywhere in lowell at anytime. So we took advantage of that since it was almost 1 am.
Two weeks later, my car had broke down again right infront of blockbuster. So we called the Lowell Fleet again and the man charged us $60.00 by accident. So he said we'd have to go to the building the next morning and get our $20.00 back. And we went back the next morning, sat in the car, and called Lowell Fleet and asked about our situation and she didn't even know the answer. She hesitated quite a bit. So i said forget it, i'll come in and talk to you about this in person. She seemed shocked. So i went in, and she comes out with another employee who was tall and muscular, thinking he was going to intimidate us. Telling us that the second time our car was towed, it was the right price because it was after midnight. That did not make no sense when the first time our car was towed, it was 1 am. And when i showed the guy the receipt, he just said he didn't know who the guy was that towed car and signed the receipt. How fake is that? How do you not know your employees?
This company is a rip off and a fake. I will never have my car towed from this company again.
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