Usacomplaints.com » Cars & Transport » Complaint / Review: All Points Van Lines, Inc - Does not honor moving damages insurance. #507966

Complaint / Review
All Points Van Lines, Inc
Does not honor moving damages insurance

Summer of I arranged my transfer from Kalaheo, Kauai-HELLO to North Park, Ca with “Nicole” from Walter Van Lines. She discusses "Karen" in her primary office, and so I believe which means that Walter Van Lines is associated with All Factors Van Lines, which operates in combination with West Point Move. West Point Move (3 movers) turned up having a UHAUL truck plus some packaging material. A-20 foot pot was sent to my home (7/15/09) on Kauai, and also the movers filled up the things they stuffed. They'd been flown to Kauai (from Oahu) to clean up my house APPROPRIATELY, and allegedly, I had been to possess as much as 30 containers loaded. They put all my valuable and semi-precious products right into a few boxes (high meal/home boxes), and nothing was covered or guarded. Comprehend, this really is 3 stage home. I offered off all of the larger items along with a 20ft box was guestimated for that remaining home fixtures, and also the extra containers. The containers the movers packed. Wasn't professionally packed.

Case: One big meal box kept my computers, and atop the computers was my clothing metal, 2/10lb hand-weights, my craft materials and canvases, and across the wall inside of the container, some oil paintings and glass tabletops. All my containers were loaded in this way. I'd shattered mirrors, busted-up document containers, and damaged glass. The wire towards the metal was not actually covered up. Issues were simply tossed into containers as is.

Our fixtures were covered in slim, shrink-wrap, black-plastic, and even though they explained the furniture might get covered in defensive covers, it had been not completed. Therefore, my Bamboo, my walnut, my rosewood furniture, was smashed along every knee, and out of every position. The covers of desks were gouged and crawled, and all edges of each desk top. Smashed in. Our hutch was collapsed across the base part helps, and that I had a number of stolen products aswell (oil paintings, DVR, Outdoor Cover/boxed/completely new, my husbands grandfathers torso, and classic light my grandma gave me, etc). This is actually the little checklist I'm providing you with, but there is a lot more which was dropped and or. Destroyed.

After I arranged your family, I also arranged my vehicle. The truth is? I bought the insurance for complete alternative protection at thirty-thousand bucks for my home. Fortunately, my vehicle was included in my Personal insurance plan, also it came who is fit by MATSON Delivery.

I got photos of Your Family problems, as the furniture had been transferred off the moving truck in North Park, and right into a storage device. We're in escrow in North Park to buy a brand new house, and that's why we put our products in to a storage unit.

The lies and fraud work heavy with this particular deal. I had been guaranteed my VEHICLE might deliver into North Park.in the last second, I rcvd an apology, and a reason the vehicle could be coming in Long beach instead. I had been provided a choice of scheduling with another provider in a higher cost because of the last second. I held things as-is when I was making the Area quickly, also it might have intended looking for another area to stay. Rental car, etc.

I had been told my fixtures might remain inside the shipping-container until shipping, but anything was used in a moving truck for transportation to North Park. Your Family fixtures was designed to get to North Park aswell. This did not occur, anything visited L A FIRST. NOTHING WAS AS WAS WRITTEN ON AGREEMENT (Except cost).

I advised the initial Scheduling Agent (Nicole) by what had occurred to my home products, and he or she called me to Karen. I had been sent a linen concerning the Statements Procedure. It got me fourteen days to gather all-they requested for, I submitted more than 80 images of my problems (including pictures of my fresh mattress that appeared as if it'd been pulled through gas, and across concrete. The edges were dirty and stained/split).

NEVER BELIEVE since you have bought insurance, it'll be recognized. One-day following the Statements Procedure individuals (ANTHEM) rcvd my large box, my state was REFUSED. I'm here, on these INTERNET PAGES. To allow others understand how susceptible we're, and just how simple it's for that Shifting Company Business to make use and misuse the ability they bring, whenever we give our valuable products. I plan to write, write, write about my activities in regards to the above-listed Businesses. I plan to document grievances with every “Watchdog” Company, every National and State Company, ANY Business or LAWYER prepared to include themselves in altering the way in which ALL Moving Companies run. West point move, all factors van lines, inc (icc-mc number. 382138 & U.S. Dot no. 872252), and WALT Van Lines (US DOT NUMBER. 872252) may assume liability for that terrible handling and packaging up/harmful of my home products. The robbery of my valuable products are essential, plus some of the damaged products are classic plus one-of-a-kind. This really is AS POOR as though a stranger had shattered into my house, taken several valuable products, after which dumped that which was left behind. And my husband and that I footed the statement! WHAT'S WRONG WITH THIS IMAGE?

How are we guarded LEGALLY? The Settlement procedure costs $300 if you like to challenge the Statements Refusal. The issue with this particular? Exactly the same individuals who refused the state will also be responsible for the SETTLEMENT Procedure, along with a area of the Shifting Company Household/Umbrella! Is that this a contradiction or what? It's dishonest, we all know this, but who shields the customer from this type of questionable dictation? Your only choice is just a suit or small states court. WHICH WE'RE IN MEANS OF CONTINUING TOWARDS.

The above mentioned MOVERS (and numerous “others”) are relying on the customer (Me and You) to stop, and leave injured. Many people are out-of cash following a large transfer, plus they surrender, but I want. No! I need. JUSTICE! Could you tell where it's covering? I'll seek every option. Until I find it.

R & K Ryan

Hillcrest, CA


Offender: All Points Van Lines, Inc

Country: USA
Site:

Category: Cars & Transport

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