I purchased a vehicle from White Sands Auto Sales in Fort Walton Beach in July.
I was given a brief history of the vehicle and discovered that A/C did not work, front passenger side window did not work, the headliner was rotten with mold and mildew, the carpet was dirty and had a smell of cat urine.
I was told after that they would repair what was wrong because these things were working.
Also Rick the salesperson stated that they had put in a new transmission, but the transmission was not working properly.
I kept calling them and showing up to get the repairs done and they would never have time to do it.
The vehicle stopped on me a half a block from the car lot and I walked down their to get some assistance in starting it. They got it started and I drove it to the lot to speak to the manager are so-called owner Russell.
I told Russell that this car is not worth $2300.00 and would like to bring them some more money to put toward a better vehicle, are return my money. He responded that I could not afford what he sold me and I am not going to return your money.
I responded with I thought you all were Christians and walked out and slammed the door, I looked behind me and Russell was walking behind me cursing that he was going to kick my a*.
I turned around with my fist up and he ran back up the steps hollering for me to leave the car here and I told him no I was not walking home.
Since the altercation I have contacted the Sheriff's Department, the Better Business Bureau, and the State Attorney General's office.
Since then they have responded to the BBB complaint with lies and has tried to reversed the true facts of the whole situation.
White Sands Auto Sales needs to be ran out of business, because they are selling junk while the government is trying to get rid of clunkers.
This company can be shut down with your cooperation, they continuously sell the consumer junk and when you return it they put a Band Aid on it and sell it to the next victim.
Since then I have put a used starter on the car but was told by the mechanic are maintenanceman that it was a solenoid, I even took it to a mechanic and he said the old starter was wired wrong and the linkage to the transmission is not hooked up right and that is very dangerous.
If you feel that you have been victimized by White Sands Auto Sales of Fort Walton Beach, Florida please contact the
Better Business Bureau of Northwest Florida, Inc.
P.O. Box 1511
Pensacola, FL 32591
Tel: 850-429-0002 Fax: 850-429-0006
Also contact the Florida Attorney General's office online, if we don't join together these people cannot be stopped from deceitfully and fraudulently victimizing the already suffering consumer.
Laura of Valparaiso I read your story and you are not by yourself.
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