Dear Sirs.
On Friday, August 21 at 3:11 pm, I had been arriving home from My Dad in-laws memorial. It'd been an extended an unpleasant week for me personally and my loved ones.
I ended in only at that stop (00200535) Being I had been on my 2007 Harley FLHT I had been preventing for gasoline every 100-150 kilometers with this journey. I'd instructed my charge card organization (Credit) that I'd be on a holiday and producing several gas stops, but following a week of those stops, the card business ceased permitting in the push and was needing me to get this done inside.
I'm okay with that, But I needed to make use of my air-miles card, not money to purchase my gas. I'd restricted resources for this journey, and that I desired to monitor my usage aswell.
I went in and requested your worker (Ian) If he might change the push on, he explained he couldn't, then I'd need to operate a 20.00 cost on my card first he then might subsequently operate the right quantity and reunite the 20 to my card.
I've had this completed previously, and that I become billed for both gasoline and also the 20, also it becomes a large battle.
I wasn't prepared to do that, at additional Chevron channels on this journey I'd provided a 20.00 statement like a deposit to show about the push, subsequently completed the purchase with my card.
As at another Chevron channels I'd ceased at, he explained that might be good, and required the 20, and switched on the push for me personally.
As Much As this time all was heading because it had, I moved in 3.279 gallons of substantial, and went directly into complete the purchase, this really is when Mr Ian turned very belligerent with me, and scoop the change at me informing me he'd not operate my card and also to consider my change.
I asked him to please operate this on my card when I desired to conserve my money for that journey, he explained he wasn't approved to do this and wouldn't.
I had been very get back by his rude attitude, and got my vary from him, and that I told him I'd be delivering this notice of criticism about his rude and unexceptionable conduct.
Then he since upset and explained to obtain on my bicycle and not return.
I mentioned, I plead your excuse, then he repeated that I had been to depart and not return.
I've been a faithful client of, and sometimes worked for Chevron channels during the last 35 years, personally I think I had been handled as an undesirable bumb.
Like A ASE master technology, I've constantly informed my clients to make use of Chevron as there first-choice for gasoline.
But I suppose as your worker stated, Easily am not pleasant, then I'll never set base in another Chevron place again, or perhaps a Texico for instance (I understand you possess them additionally)
And that I can make sure all my customers begin likely to Unical If this really is your perspective you except in the manner you handle your loyal clients.
I understand I never handle my clients in this way, and that I certainly don't need a business I deliver them to to deal with my clients within this way.
I've waited so far to create this when I was very upset over this and that I needed the full time to relax before composing this for you.
I regular am a pleasant a pleasing individual, but personally I think that the workeris conduct must charge him his work.
I understand if he worked for me personally he'd be dismissed.
I await your response.
Thanks.
Jeff Miesen.
0 comments