Usacomplaints.com » Cars & Transport » Complaint / Review: Mercedes benz dealer - THE WORST pre owned sales manager in USA. #498435

Complaint / Review
Mercedes benz dealer
THE WORST pre owned sales manager in USA

I visited the seller on sunday, August 16... Anything was okay... The purchase individual was good and ethical (jerry ellie)... Following the try... Me and my partner visited work to create a package about the vehicle... The salesperson was gone a lot of occasions towards the pre-owned sales supervisor workplace to created an offer for all of US... The supervisor title is JOE KELLY... (remember him!!!). Their workplace is next to the salesperson workplace that will be we're within it... We waited there for nearly about 3-4 hours... Without anyone looked after us... Not really any offer to get a glass of water... (please have a notice below that should you visit any mercedesbenz or BMW dealers... The salesperson and especially the supervisor are extremely ethical and prefer to provides the client something which could make the client experience cozy while they're ready...). And guees what... For so-long period that people had invested there almost nearly 6 hours there... We dont obtain the right solution for the present... He dont stated yes or no... He preserve us wait, wait, and waited... Untill we went house then lastly the salesperson stated that he cannot consider our present... I can not realize why he preserve us for waiting such a long time if he realize that he don't get any revenue for that vehicle... And just why he does not notice us and welcome us atleast or apologize for waisting our period there... But this isn't the finish of the tale affer we went house the salesperson keep calling people, he attempt to assist us for the offer since he'll responsible for preserve us waiting... Then we Went back there, due to the salesperson work to assist us... And he explained that JOE KELLY had acknowledge 95% for the present... But unbelieveable... Whenever we got there, we nevertheless waited for just two hour... Still awaiting JOE KELLY to authorized the present... And you know what... He did not authorized it... Affter waisting my vehicle milleage to return and forward, my gasoline, and importainly my period... Unbelieveable... Lastly we satisfy him he then fighting around whenever we created a whining concerning the support... He kepp speak back and fighting with my spouse... These unpolite and rude and us training perspective to get a supervisor placement... He actually stated that he cannot imagine how are our sensation... And he dont realize why we're so annoyed... And he created apologize with high note after I Stated that he's the supervisor and he assume be learn about the politeness of his work... And his responbility to supply quality providers for that clients. Calstar general director must spend more interest due to their workers especially JOE KELLY... Truly suprising that calstar may employ him to become supervisor with that perspective...


Offender: Mercedes benz dealer

Country: USA   State: California   City: Glendale
Site:

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google