I took my '82 Toyota cressida to the nearist pep-boys because it overheated. They informed me that a detailed inspection was required. Next day inspection was complet. They told me that heads needed to be resurface, timing gears reaplaced, timing chain set changed, head gasket set reaplaced also oil pan set chagned. Fanily the camshaft needed to be sealed. Job would be complet in 2 days.
Pick up day came monday morning (I could not pick up till after work around 6:00PM) they told me i needed a new radiator and fan clutch. If anything else was needed for the job they were to call my wife wich they did not do. So i ok'd for them to put in a new radiator and fan clutch. Next day my wife phoned them in the morning they told her new radiator wasen't in yet to give them an hour. Everything was fixed I paid the 2000.00 job and went home.
Not even 3 weeks later engine died on me in the freeway while going to work. I noticed oil preasure gauge stared to go down it made a tapping sound then it went out. After work I had it towed to pep boys. I told them what happened and they checked the oil pump and told us it was worn out thats the reason why the engin blew.
With everything they did for my car, and no one saw a worn out oil pump? They told me when they inspected my car they don't inspect everything. I'm not covered by the warrenty becuse theres nothing about an oil pump on the invoice. I have a very long list on my invoice.
Pep boys offered to give me a discount for a used engine and they would install it i would have to pay full laber charges. I didn't have that kind of money for that so i had to tow the car home. They paid for the towing charges because they felt bad on the situation i was going through.
I took the invoice to other mecanics and was told on the kind of job that pep boys performed the oil pump should have been changed. I feel pep boys is at fault they sould pay for the damages. There not taking any responsibility for this. Know i am kind of at a loss at what to do next. Please anyone who has any advice on this deceptive company. Anything please write
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