Usacomplaints.com » Cars & Transport » Complaint / Review: Ups - Simply awful. #479257

Complaint / Review
Ups
Simply awful

I requested a tent from Amazon.com to become sent to my house. About 10 days later (Thursday) I get property to determine an InfoNotice on my door stating "signature needed on shipping". 24 hours later (friday) I named advantages and was informed when I closed the rear of the InfoNotice and quit it where I came across it, the driver might abandon the bundle. That evening I arrived home to a different InfoNotice put alongside the initial. Convinced that the driver may have believed that I never noticed the very first, I closed the 2nd AND published an email declaring that I'd authorized both updates and also to please keep my bundle and put it on my doorway 24 hours later (Friday). That evening I get property to determine the ultimate endeavor notice about the doorway. And so I call-ups again (on Sunday) and consult with somebody that may just inform me that my bundle has been delivered to sender and that I need to contact the shipper to set up for this to be delivered again. I ask when there is in whatever way to settle a proper criticism, observing how advantages screwed-up and today my tent isn't likely to be within period for my journey. She methods she'll have somebody contact me on Friday. Today I awaken and there's a voicemail from advantages informing me it's as much as the driver's attention wether to depart a bundle or not. This individual quit no-name or # to contact her back. With no... It's not as much as the driver. Whenever a client not just is informed they are able to signal the notice however it claims IMMEDIATELY about the back of it to signal for that pacakge to become left, along with a notice is created obviously requesting the bundle to become left, the bundle OUGHT TO BE LEFT! To obtain a phone from some uppity boss informing me the driver declined to depart it since I reside in condo is beyond maddening! Which should not be as much as the driver! I taken care of the bundle and that I understand what type of building I reside in. Easily let you know to depart it, keep it. What is much more frustrating is the fact that I work with a mortgage business and we utilize advantages to vessel final files to the clients. These deals contain sensitive info like SSNis and that I obtain a client criticism once per week about how exactly advantages quit their bundle within an house reception or in the incorrect handle or anything!!! To allow them to keep private info available for anybody to seize however they cannot keep a $30 tent!!! I'll never, actually use UPS again. They're terrible, inefficient and rude and also the remaining globe ought to know!


Offender: Ups

Country: USA
Site:

Category: Cars & Transport

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