In 2007 I acquired a Dodge Caravan with Drivetime out-of Live Oak, Tx. The van was A - 03,55 thousand kilometers on it. The funds were 403.00 per month, that was good but by period I settled it down I'd of been spending 25-thousand for it. I loved the truck plus they stated anything onto it was operating great. I required it to get a try also it went good. I went the van 4 times per week 7 miles each day to and from work. After 9 months, I had been operating to some physicians appt. Cause I had been ill using the influenza As well as the truck just ceased operating directly on the freeway. I needed to try to get it off the street the moment I could. I wound up needing to drive and drive it aside of the highway. It wouldn't begin so when I attempted to begin it, the truck created a loud whirling noise but would not really start. I named a tow vehicle and introduced it home. The pull charge me 75 bucks.
I called drivetime and described what had happened. The van alone was still under guarantee in the time. The woman was really rude with me and explained that it had beennot her issue it smashed down which I ought to contact the DT-fix hotline. I named the hotline and spoke to some mechanic. He explained I really could provide the truck towards the only store in my own region that did repairs for drive-time, pull it at my expense. The store was about 40 kilometers away and also the cheapest pull estimate was 120 bucks to obtain it there. The van likewise needed to be within the Store by 7am. I could not get it there that early due to function and spending additional to get a tow vehicle in the future pick it up early. I did not log off function until 8am. The repair center declined to simply accept the truck after 7am. The Dt-Fix technician asked me within the telephone what I believed the issue using the van was. I described what occurred to it and then he questioned me again, what I believed was wrong withit? I actually donot understand! I'm not really a technician
I approached the dealer where I purchased the truck to determine when they had a tow vehicle or method to obtain the truck towards the fix shop. The lady I talked to before, was impolite with me again and stated that they don't possess a pull service. I described the towing price and he or she again stated it had beennot her issue which I ought to request a buddy to pull it towards the store.
I expected to consult with a about that problem when I currently realized that fuel was dripping from underneath the van. I was informed the supervisor might contact me back by 2pm that evening, he was in a gathering and maynot be reached. I waited 3 times with no one named me back. I called them back and was today informed the supervisor continues to be outoftown since a week ago and will not be back until monday. (so that they lied)
I named Mon and was informed the supervisor was hectic and he or she assured she'd have him contact me by 5pm. Well, 5pm arrived and went with no calls. Here the truck nevertheless rests, dripping gasoline and wont start. I ultimately named 24 hours later and got the manager. He advised me he might check out the issue and try to work-out a package concerning the van. Since it had been under guarantee and that I had just had it an extremely limited-time, he'd consider perhaps a industry for another thing or observe about obtaining a tow vehicle to choose it up. He said he'd contact me back ASAP
I waited 2 times and didn't notice from them. I named them again and was informed the supervisor was in a gathering and maynot be attained until after 4pm. So at4:15 I named and also the supervisor got about the telephone with me and stated he was focusing on a tow vehicle and might contact me back by that Friday to choose it-up.
Friday arrived and went, therefore did Friday. I could not achieve anybody about the weekend and so I wound up calling the Corp. Workplace on Friday to complain. I talked having a lady called Cindy who explained to prevent making funds about the truck which by tomorrow morning they'd have somebody contact me about exercising a and might re-work the mortgage and obtain me right into a greater vehicle. So used to do not create the cost but no body called me back.
24 hours later my telephone blew up with calls about my cost being oneday past due. I informed the woman who named the problem and what I had been informed. She stated she understood nothing about this type of offer which the cost was due right away. I informed her I'm not spending money on a truck that's not operating, and also the corp. Office explained to prevent producing the funds trigger these were to contact me having a offer or perhaps a industry and mortgage edit.
Four more times approved and I wound up calling the dealer and talking to that same supervisor who assured me a pull and repair. He stated that since I haveam not creating a cost he didnot understand if he might pull the truck to obtain it fixed. He stated he'd contact me in an hour. I waited and he didnot call-back (not surprised about this)
I offered it 3 more times and lastly named the corp. Office again. They stated that they talked using the supervisor in the Live Oak, Tx drive-time and that he would contact me about the truck.
Fourteen days later and me making about 12 communications using the workplace for that supervisor to contact me back, he ultimately calls and informs me I should spend 804 bucks in due truck loans, the guarantee for components and work ended recently about the truck but he may pull it towards the store and do the repairs after which include the repairs onto my mortgage at 25% interest or I will spend upfront the price of fix and towing. I requested him concerning the trade-in to get a working truck or vehicle, by this time around I had been so Furious about him waiting before guarantee ended before providing to repair. I informed him in the future get this bit of trash which I actually donot want to buy today or do I do want to conduct business having a couple of criminals anymore
He contended with me and informed me he'd get the truck, do the repair and include the towing and repairs onto my mortgage which he neded 804 bucks for that previous month of due loans. I informed him Iam not spending money on a van that I've not utilized trigger the bit of crap continues to be damaged also it got them-so extended to obtain back with me.
He contended with me and that I eventually informed him to get this heep of crap, I DON'T need it. He hung-up on me.
I'd a technician buddy have a look in the truck, the fuel-tank was rusted out and have been fixed before and also the indication was taken on it. Under the individuals fit we discovered the prior homeowners repair expenses for that van including an estimation to get a new indication and positioning about the van itself. Drivetime offered me a van they understood was a piece of crap.
Two days later I obtained a phone from drive-time from that same rude lady who explained that I had been likely to DIE without this truck and they were likely to repo it and cost me hundreds upon a large number of bucks for this.
They continued to contact and stalk me for that funds that we declined to make. The van lay in my own garage for 4 weeks prior to the repo man ultimately arrived and selected it-up.
Today nearly 1 1/2 decades later, I'm getting lifestyle-threatning calls from the selection agency. Telling me I owe 11 thousand. They offered the truck for 3 thousand and also the outstanding balance arrives about the van. The selection broker who named me suggests he's likely to arrived at my home and consider each and every factor I possess from me and consider my earnings, social protection and each and every part of my house worth a cent trigger drive-time can get their cash and do everything to ensure I endure for not spending money on that van. He also explained I had been unaware for not paying my vehicle cost which he did not wish to notice my justification for not spending, that I owe them for that truck and he'd observe me in courtroom to consider anything I possess from my fingers.
I'm at my wits end so far as how to proceed with this company. They not just offered me a however now they're following me and threatning me. I might of had not a problem producing the payments. It was not that I really couldnot pay the funds! I was informed by corp. Office to put on down about the payments. The van was a pleasant one till it smashed down. This organization is horrible and that I've instructed everybody I understand to not conduct business with drive-time.
Also, while I had been taking a look at vehicles, the salesman attempted to market me a dark mazda vehicle, I loved it nevertheless when he began the motor, a gear flew removed from underneath the car and nearly struck me within the legs. Goes to exhibit what type of cars they sell customers and today I've this collection company for drive-time, producing horrible risks to consider anything I generate to pay for my lease and food.
I also must note, I dropped my work since I had beennot ready to make the journey to focus on period following the truck smashed down! Cheers drivetime!
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