We purchased a vehicle from Worldwide Auto in West Valley City, Utah in March. We put $1000.00 down on the vehicle over the phone after agreeing on $5000.00 as the total price of the vehicle, including all fee's and sales tax. We went to the dealership the next day to pick up the vehicle and pay the remaining $4000.00. After arriving at the dealership we were told that it would be an additional $346.80 for sales tax and $100.00 for a dealer document fee. We then repeated the conversation we had on the phone the day prior to no avail. We either had to pay another $446.80 or lose our down payment of $1000.00. We didn't really feel we had a choice so we agreed to pay the additional money for the car, however all we had brought with us to the dealership was $4000.00. The dealer agreed to let us take the car home and mail the remainder when we could get it, at which point they would mail the title. Needless to say we paid the remainder and they mailed the title on April 28th using Fed Ex. Fed Ex says they left the envelope on our front porch on the 30th. We did not receive the title however and now have a car with no title and no way to register it. We have talked to Fed Ex and World Wide Auto numerous times. Fed Ex has sent them a claim for which they refuse to submit unless we give them $295.00 for a duplicate title. Fed Ex also has to give them $100.00 insurance since they didn't disclose the value of the package. So World Wide Auto would be receiving $395.00 between us and Fed Ex and guess how much it would actually cost them to file for a duplicate title? Oh 6 Freaking Dollars! This dealership lacks ETHICS, MORALS, VALUES, AND BRIANS! I would not send my worst enemy to World Wide Auto or getwwa.com!
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