Within the sentences under I'm explaining an extremely extreme issue I've had having a RV dealer. They're really dishonest, unprofessional and untruthful, while you may notice in my own criticism below.
Please, when there is something that you certainly can do to assist people with this specific issue I'd greatly relish it?
I’m at the conclusion of my string with no leads to view.
In October my spouse and that I visited Bankston Motorhomes in Huntsville, Al buying motorhome or van. We were likely to retire and do some traveling.
We were demonstrated many motorhomes & after many appointments towards the dealer we discovered one we preferred. However the motorhome wouldn't begin and also the salesman Mr. Jim R — advised us the battery was simply run-down and covered us the battery could be changed having a new one.
We'd a company trip prepared and we informed John R — that people might abandon it together for three or four months. He explained that might be good this could provide them with time for you to examine anything out to ensure the mentor was in good shape, plus they might substitute the battery and every other modifications that must be created. He explained he desired to make certain anything was in save driving situation. We'd educated him this was our first motorhome which we were not really acquainted with motorhomes & campers and might spot our rely upon him and his specialists to ensure anything was who is fit and prepared to travel without issues.
John called us and informed us in the future in on the Friday and remain the night time within the motorhome so that they might present us just how to utilize it.
Whenever we came on Friday morning Mr. Jim R — provides us an extremely fast visit of the left motorhome and stated anything have been examined and anything was "OPERATING EXCELLENT"
We spend Friday evening within the motorhome and my spouse gets on Sunday morning and requires a bath. (1) there is NO heated water! (2) Water wouldn't strain! (3) Water back-up in bath, drain and bathroom
We advised them of the issue and David; something technology, done it until midday on Sunday after which done it again until late Sunday morning and at the moment we abandon Huntsville to come back to the house in Scottsboro, AL.
The motorhome might just operate 30 MPH and may not be kept within the street.in the 30 MPH the mentor RETURNED all around the street. We eventually got the coach house and my partner named them (Bankston’s) on Friday morning to see them that there is A LARGE ISSUE using the mentor! They'd to pull it back since it was also harmful to generate. They actually put out lifestyles at risk by permitting people to generate the mentor for the reason that situation. We weren't conscious of the harmful situation of the mentor. We'd obtained Bankston’s term for this. That anything "WORKED GREAT! ’
Following A wrecker acquired the motorhome they held it for another four to six months. Which at such period they named and again stated "anything is mounted and it is performing excellent"
We acquired the motorhome and continued a brief 60-mile journey. Following the motorhome lay overnight, it'd not begin, wouldn't operate 50 MPH, nevertheless returned all around the street, nevertheless had water issues and was leaking diesel fuel.
We once more named them back in regards to the significant problem. They informed us to create it back plus they works onto it again. We did go back & they held it for another 2 weeks.
We return, generate it house also it nevertheless won't begin and it is still dripping diesel gas!
We called them and informed them we're getting it back. This in July. (bear in mind we’ve had the motorhome since March and also have been on a single 60-mile journey & it smashed down again). They consult us to depart it together for fix all over again. I’m unsure how long they'd the mentor before we chose to check up on it and obtain a number of our individual posts out (a number of that have been my mother’s made by hand blankets)! We unearthed that the mentor isn't any longer at Bankston’s. We were informed they believed it had been in certain store, anywhere. No body appears to understand!
We advised Mr. Bankston and informed him we were tired of this motorhome trouble which in the end this time around we didn't believe it may be set. We informed him that people had possessed the motorhome for nearly annually which it'd been with Bankston significantly more than we'd it. We're able to not really get free from the town boundaries without anything going wrong. We informed him that people needed our money-back or anything of equivalent benefit. He explained "I'll use you & create things right."
We looked over many motorhomes but all were possibly too outdated, way too many kilometers, worn-out or too costly. Therefore we chose to consider the fifth wheels. Mr. Bankston had one about the show-room ground that people preferred. There is a label on the exterior having said that it had been a 2007 and discounted. He explained he'd not let's contain it in the purchase value. But we went in and looked over the fifth wheel and determined that it could work with us. I had been worried, but my partner directed towards the label up for grabs of the fifth wheel and stated " Brenda, we're obtaining a model, that's ten years newer compared to motorhome." My spouse, his child, and that I all noticed the label inside & outside having said that it had been a model. We informed Mr. Bankston that people might deal even when he'd create a few modifications to it. I’ll get into that in only one minute. He explained ok as he was ripping the label off the desk and sticking it in his wallet. He explained it’s a package.
We'd to return a couple of days later to signal the documents & collection the fifth wheel. After I began overlooking the documents I realized that she'd down that it had been a 2005 design. I tried fighting together with her but she advised me that it had been stated in 10-04 and was a 2005 design. Mr. Bankston understood it had been marketed incorrect, that’s why he jerked the document off the desk and caught it in his wallet. We didn't want to bypass and appear in the design range before we created the offer. Actually at this time we nevertheless needed to attempt to trust Mr. Bankston. RELYING AND THINKING MR BANKSTON TRIGGERED US TO FREE $15000 PLUS A YEAR OF HEADACHES AND DISAPPOINTMENTS.
Now back towards the items that Bankston decided to do towards the fifth wheel. There is no Television within the fifth wheel, there is an extra tire address but no extra tire, no exterior hierarchy, and also the aerial didn't function. Today we'd quit the fifth wheel together for some times to ensure that these specific things to become set the same as Mr. Bankston had decided. THEY DID NOTHING!
We got the fifth wheel back plus they ultimately did repair the aerial and got us an extra tire. But educated people they wouldn't place a Television inside it. Mr. Bankston couldn't be available at this time. Additionally they stated a hierarchy couldn't be mounted on our fifth wheel, due to the method it had been created. Why did they not reveal all of this in advance?
We also had and warranty about the motorhome. We request that it's terminated and our money returned. We'd not utilized the guarantee and had the motorhome not really annually and had positioned just 300 kilometers onto it & most of these kilometers were returning and forth the Bankston Motorhomes repair center. However it continues to be many months but still no reimbursement.
I called the guarantee individuals plus they explained it'd been terminated which Bankston was to return my income. My spouse has named & quit Mr. Bankston many communications but his calls haven't been delivered for this day. 2-2-07
If this really is existence on the highway having a Bankston Motorhome, WHO WOULD LIKE IT? Not us!!!
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