This company did not want to show me a contract unless I buy their warranty first. I felt that was a little odd, but I figured out the reason. THEY DON'T WANT YOU TO FIND THE PROBLEM WITH THE CONTRACT BEFORE GIVING THEM MONEY! They are brokers and tried to offer me a plan from a company called Old Republic Insured Automotive Services, Inc. Based out of Tulsa, OK. If you check them with the BBB, they are A rated, but they are not accredited. I felt funny about that because Carchex is also A rated and not accredited as well. It doesn't make any sense, right?
I did some more research because they like to pressure to get you to put a down payment and have you see a contract in the mail. They told me that Old Republic Insurance Company in Greensburg, PA are the insurer. I called the Greensburg, PA office and they told me they have ABSOLUTELY NO affiliation with the Tulsa, OK company! So that means that the Old Republic they sell does not have an insurance company that is rated with AM Best.com who rates insurance companies.
Carchex likes to use other company's reports to help their sales pitches. That is why you cannot trust them. If you wish to do business with any company, make sure you see a contract up front. I almost fell for it, but it bothered me when I could not see a sample of a contract up front. I was smart about it and it would of bothered me that I didn't listen to my instincts and found out I was lied to. I later found out that Carchex were first called Smart Auto Warranty who had many complaints and not rated with the Better Business Bureau and that is why they use the name Carchex now. That is probably why they are not accredited with the BBB.
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