First of all I would like to say Wynns is the biggest rip off in the world!!! It all started the beginning of March, I was driving home from my bands practice when my 95 Mitsubishi Galant (Covered by a 3 year 35,000 mile warrantee) decided to break down. It was about 11pm and snowing like crazy very cold. Luckily there was a tow truck 5 min after I broke down because I had no heater in my car because the engine went out. That cost me $60 to get the car towed to my house. 2 days later I got the car towed to the shop $40, so in 2 days I have spent $100 which the warrantee company later should cover. A few days later my mechanic called Wynns customer care. The person advised him to take apart the car but if it was a part that was not covered they would not cover the diagnosis. So I ok'd my mechanic to take the engine apart. $350 now I am up to $450 out of pocket expenses which isn't too bad. My mechanic called in to the warrantee company stating my timing belt jumped which caused the shaft belt to break shooting shrapnel into the engine compartment causing the valves to bend. The outcome: I needed a new engine.
My mechanic contacted the warrantee company back they said it would be covered but they have to send a inspector. They sent it, they had no cheesy excuse why they would not cover it. Cost $3,500 to replace the engine. I am still out of a car, they are rip offs and it states my car is covered "Timing Belt".
I am currently involved in a lawsuit against them with the State of Colorado. If you are interested in joining on this company contact me.
Good luck to the rest of you! I recently heard Phoenix of America bought them, but yet to see any customer satisfaction. Their customer service sucks they do not escalate and they defiantly need a quality assurance department. I will be on Fox news in a few weeks against Wynn's warranty. Shoot me an e-mail if you want to join this lawsuit.
If you work for Wynn's I have contacted you numerously and you don't have the curtsey to contact me back. I have a guaranteed multi million dollar lawsuit against you and I suggest you take action. One last thing, I went to my dealer that I purchased this warrantee from and they stoped selling it because how bad it sucks and they fraud consumers. I recently was on a Radio Talk show across the US about this. It will get out there unless I see change..
Sean
Aurora, Colorado
U.S.A.
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