Usacomplaints.com » Cars & Transport » Complaint / Review: Advance Auto Parts - Sells junkyard parts. #448851

Complaint / Review
Advance Auto Parts
Sells junkyard parts

Advance Auto Parts purchases old car parts, replaces a very minimal amount of whats needed, paints and resells alternators, distributors, starters, carburetors and they are all junk! I have had my problems with them from the past 6 years, with parts that only last one year. Then they say that you cant get a refund unless the part is a manufacturer defect, not worn out! They also have a new theory, that if they test it and it works, then you are stuck with the part.

They really cheat consumers. Ive returned used parts such as sensors, ball joint, and brake pads that looked dirty in the box. This happens at every single store no matter where you go. The customer service is very very bad too. The counter people are as stupid as they come and refuse to help. They are only trained to sell. Its a shame this happens. The best bet is Napa, or your dealer and get a new part. Plus, for supplies, oil, cleaning, wax, go to Walmart or Target, its much cheaper!!


Offender: Advance Auto Parts

Country: USA   State: Maryland   City: Owings Mills
Address: Reisterstown Road

Category: Cars & Transport

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