They lost car cover and refused to replace or reimburse...
They accepted a car cover from me to repair, which they shipped by ups (which can be documented) and mis-addressed so the cover was lost. They also received reimbursement from UPS because the cover was lost.
They refused to refund me the money I paid for the cover, or replace the cover. More information is below.
12/06 - Cover sent to CoverKing for repair. Shipping Label on Box, UPS Shipping Label on Box,
Letter describing damage, and providing my contact information enclosed with cover.
UPS Tracking Number: J1122472476
Received by CoverKing, at 9:36am, signed for by Anderson
12/26 - Repaired cover shipped to incorrect address
UPS Tracking Numbr: 1Z AW1 606 03 4616 732 5
01/13 - Tracer initiated on package
02/27 - UPS claim has been finalized, check issued to CoverKing
The company refuses to replace the lost cover or to refund my money and I don't know where else to go for help
Your assistance is greatly appreciated.
CoverKing/DashKing
3502 S. Susan St.
Santa Ana, CA 92704
Narendra Gupta (Pres)
Steve Gupta (VP), Ext. 612
Ariel (Customer Sve Mgr)-ext. 628
800-268-3754
714-850-0303
Thank you
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