Usacomplaints.com » Cars & Transport » Complaint / Review: Sirena Moving - Unsatisfactory and felt misled. #439392

Complaint / Review
Sirena Moving
Unsatisfactory and felt misled

I examined the web site searching for sensible movers to possess mother transferred from tx to saint louis mo on 3/06/09. Acquired data from nationwide relocations, named additional movers to obtain estimates plus they were all greater than the corporation, and so I named my cousin and informed her nationwide was the least expensive. I named the organization talked to some howard melnick and he offered us a and informed us they'd a binding estimation as well as their price was foundation on fat and usage. First estimate was 1,371.18 having a estimation fat of 3,080 pounds. And we'd to pay for a deposit of $564.77 to put on the position for that transfer. I had been subsequently sent 4 types that needed to be authorized and delivered instantly. These types was a deposit fall of the deposit, the purchase, furniture checklist, as well as their conditions and terms. While this really is happening my cousin is operating from saint louis to tx to assist my mother transfer. She named howard melnick and transformed the times since she desired to return earlier. Therefore all paperwork was authorized and faxed back again to mr. Melnick. On march 13 received a phone from somebody identify jullian with nationwide declaring they required a explanation of the things to become transferred since it could be on the basis of the fat. My cousin named and alter the day from 3/18-3/19 to 3/16 -3/17 and shipping day could be 3/18-3/31/09 and offered him a summary of the things to be transferred. This transformed the fat it had been not 4,554 pounds and required another $963.40 deposit. Therefore my cousin settled this and he sent regarding alter and signal the types again and fax-back to him asap. Therefore today our complete deposit is $1501.17. Today was informed the movers arriving could be sirena shifting, transformed from all coastline, he explained anything about they couldn;t support them, anyhow was informed sirena moving could be calling people regarding the period. Maya with sirena shifting named and stated that they'd be there between 2 and 4pm, then she named me and stated they'd be there between 4-6 pm. That mon, never confirmed and maintained calling maya regarding once they could be there, being that they are located in illinois, needed to wait until 11:. 00 tx time for you to contact them. Just with all this quantity to contact 623-210-4339 which ended up to be always a mobile phone and any time you named you simply got a voicemail. Remaining messages regarding their appearance after which named mr. Melnick at nationwide aswell. He explained he attempted to contact and got no solution aswell, informed to contact provide them with 3 hours because the period was unique. And so I named my cousin to determine when they had approached her and he or she stated she'd not noticed something. Later i called again to talk to maya, obviously no solution and didn't return my communications. My cousin said she named and stated they'd be there a 8am the following day. Well march 17,8am no-show, and so I named again to obtain standing, and due to the period distinction I'd to hold back another 3 hours to achieve them. Ultimately got a call-back from maya and stated the motorists had some issues with their vehicle and could be there that evening. However not provide a precise time. Named mr melnick, he simply stated oh they'll be there provide them with time. Well they eventually came about 11:00 am the 17th. I anticipated a moving truck using the title sirena or nationwide move signa onto it but my mother mentioned it had been a rental vehicle. The individuals described why these were overdue, anything about another transfer issues with clients presentation etc. Mr. Melnick stated these were originating from houston however they informed us these were originating from phoenix and so I reckon that describes why they didn't appear that mon.in whatever way they packed the vehicle and informed my sibling the fat might be around wouldn't understand before got there. My mother and sibling quit that thursday and also the mover didn't make it happen until friday. Meanwhile i obtain a named from gloria at nation-wide stating our stability could be$ 1677.58 which needed to be compensated once the movers got there. I named my cousin and informed her. Then i get another phone 24 hours later stating the total amount to become compensated was $2539.98. I questioned how did the total amount vary from recently and he or she stated that it had been within the fat and they had get the wrong ticket, it had been another person ticket. I called my cousin to inform her and he or she wasn't pleased, she called mr. Melnick, who didn't reply his telephone, called jullian, also didnot solution after I named. Subsequently termed maya who stated that the fat went more than 3,347 pounds. At the same time most people are furrious. My cousin was upset and he or she named to request if we're able to help using the money since the motorists wouldnot sell the vehicle till they got the cash. I had been likely to utilize my credit card but was informed they might not have a charge card, needed to be money, cashier check or money order. Therefore me, I'm in tx, visit the financial institution obtain the cash cable it to my cousin in saint louis after which she'd to return to alter the cashier check since the title wasn't spelled right. So we'd to pay for $2539.98 combined with the deposit we currently settled. I named mr. Melnick and informed him why the price transformed and he explained that it had been the fat and moved me to gloria in another division. She continued to describe the fat around which was what we'd to pay for. My cousin is truly mad today, she called maya and he or she wouldn't reply her telephone. So we settled the 2539.98. I eventually got maya and requested her concerning the lateness of the motorists and he or she stated she might just pay $25.00 for that lateness. I questioned my cousin did they consider the $25.00 down and he or she said they did. I questioned my cousin di n they provide her any paper-work regarding the fat. And so I named nation-wide move and requested them to verify the fat before and following the vehicle was packed. I also requested her to send me the weight seats. This time around talking with another customer support repetition and he or she explained whe might send over right then. Never got them-so i named nationwide again and talked to cicely. She said she'd send again but among the seats was actual dark and perhaps possess a difficult time reading and so I informed her to mail-me a hardcopy.

Well my mother mentioned the movers sirena motorists smashed the glass in her china cupboard and also the top and informed her they'd be back 24 hours later to repair or purchase but by today march 25 no body has named or turned up. It was a annoying and costly transfer despite the binded estimation that nationwide informed us. Therefore today we're $4000 within the total. Iunderstand the economy is bad-but businesses that make the most of individuals battling to endure is simply terrible. Wish no body else experiences what we did.


Offender: Sirena Moving

Country: USA   State: Florida   City: Fort Lauderdale

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google