This is a summary of the events and time line that have occurred with regard to the purchase of the 2006 Volkswagen Touareg at the Autobarn Volkswagen Dealership, 1033 Chicago Avenue, Evanston, Illinois by me, on February 21.
Saturday, 2-21-09 - Arrived at dealership, met with Michael Landini, salesman. Purchased the vehicle, signed all pertinent paperwork, gave check in the amount of $1500 deposit as a down payment. Vehicle was registered in my name, plates were put on the vehicle, I left with the vehicle.
Tuesday 2-24-09
My husband, brought vehicle back to the dealership to have rims repaired. Repair was completed. Upon leaving, John Seagro (who's name does not appear anywhere on the first signed contract) was handed a second contract by Michael Landini which stated I now needed to provide a $2500 deposit, $1000 more than was on my signed contract. I was never informed of any changes that were or were not being made to the first contract by anyone at the Autobarn Volkswagen Dealership, the first time I was made aware that a second contract was issued; asking for an additional $1000 deposit is when my husband brought the contract home and told me of the changes. His name is not anywhere on the contract but he was given confidential paperwork.
Wednesday, 2-25-09
I called the dealership and spoke to Michael Landini my salesman, who I informed I would not be signing this second contract as we had a signed agreement. Not knowing the legalities of what the dealership was trying to accomplish I stopped payment on my deposit check until all details/confusion could be worked out. Once the second contract was drawn up, one could only assume the dealership had cancelled the first.
Wednesday, 2-25-09
I spoke to Sales Manager Jason Buchanan over the telephone Jason Buchanan apologized, indicating he would sent another contract making concessions based on the additional $1000 he was now asking for in contract #2.
Thursday, 2-26-09
I received contract 3 at my place of employment on February 26 at 2:04pm. The contract was dated 2-21, sent next day; but received 2-26-09 at 2:04pm. That was the last communication that I had with Jason Buchanan until Wednesday, March 4 in an email, initiated by me and copied below.
3-4-09
A communication was initiated by me.in my email to Jason, I stated I would be at the dealership to sign off on the paperwork on Saturday, March 8, and asked what time would be best to meet. Jason replied "OK" and asked I bring another check. At no time EVER, until my email communication of March 4 was the subject of my deposit check, the check I stopped payment on on February 24 ever an issue nor was I ever asked to reissue a check prior to March 4 In our email communicaton on March 4th Jason asked I bring another check in on Saturday, March 7 and I was prepared to do so, in the amount of $1500, along with all three of the contracts, and contract 3 for signature.
Friday, 3-6
Salesman Michael Landini called me and asked for a credit card number over the telephone. Michael informed me that the first contract had been accepted. At no time before this telephone call was I informed of this, and based on my email communication on Wednesday, March 4 Jason led me to believe we had an understanding that I would be in on Saturday to finalize the details and I would sign contract 3. I am also aware via credit keeper that VW did not inquire in to my my credit rating/history until March 2
Saturday, 3-7
I called the dealership and spoke with Michael Landidi about the three contracts. I told him Jason and I had communicated via email on Wednesday, March 4 and Jason was aware I was coming in to sign the third contract on Saturday, March 7th, he had no idea what I was talking about. I spoke with John, the finance manager. John indicated that my deposit check "bounced", I corrected him and am prepared to prove
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