Usacomplaints.com » Cars & Transport » Complaint / Review: Southwest Hyundai - Bad service. #427040

Complaint / Review
Southwest Hyundai
Bad service

We purchased a brand new Tiburon on the Friday night which was filthy, required the wheels transformed, an additional keyfob. They didn't have time for you to finish the job on Friday and offered us a scheduled appointment for Friday at 11:00am. The salesperson Kathy, actually stated she'd replenish the gasoline tank then. On Friday they required only more than 3 hours to alter out the wheels, plan another keyfob, and spray fragrance within the vehicle. No depth or gasoline, and also the unique keyfob no further worked. We reported concerning the depth and keyfob we were designed to get and were requested to return in on Sunday. Well today was Sunday. We reached 11:00am, I questioned just how long they'd have to finish the job. I had been informed 35-45 minutes. After I questioned if he was certain, he explained perhaps one hour. I decided to remain that period of time but informed him I had been not prepared to invest another 3 hrs waiting like we did on Friday. Simply more than 2 hours later and half-hourly concerns by me got us our next keyfob, equally today worked, along with a shitty depth. I'd the supervisor emerge and appear in the depth - filthy windows, base scuffs about the system, lines all around the splash, etc. He apologized and stated that these were really hectic nowadays, but didn't provide any option. To top it down, we never got the fill which was guaranteed both.

To conclude - DISCOVER ANOTHER SELLER!


Offender: Southwest Hyundai

Country: USA   State: Texas   City: Dallas

Category: Cars & Transport

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