I bought a 2000 Oldsmobile Alero from Dan Side of Curtis Auto Income, Inc. On Friday, February 19 for $6,995. I place a $1,500 deposit about the automobile. Used to do not really consider shipping of the automobile until Friday, February 20 due to physical issues that were said to be set. The automobile included a guarantee for just one month or 1,000 miles.
After test-driving the automobile, I discovered some problems. I advised Mr. Side in addition to the Curtis Auto Sales technician of those problems plus they assured me they could be set just before shipping of the automobile. The issues which were said to be set just before me getting ownership of the automobile on Friday are the following:
• Power-Steering makes whining sound
• Malfunctioning Change Indicators
• Malfunctioning Risk Lamps
• Fatigue program is loose/dragging
• Suspension/wheel showing makes running sound
• Wheels running
• Low tire-pressure
• Energy Mirrors aren't working
• Inside dome-light is disconnected from headliner which reveals cables
• Leather is used and disconnected from dash-board
• Gates squeak when starting
After operating the automobile from the Curtis Auto Income ton, I realized that the physical and aesthetic issues still existed. I attempted to come back the automobile to Curtis Auto Income on two events; Sunday, February 21 and Friday, February 23, because of disappointment to correct the physical issues. John Side explained that I really could return the vehicle but that my deposit wouldn't be returned, I'd need to spend the remainder of the agreement, which Curtis Auto Revenue doesn't give a return policy. These details wasn't revealed in my experience verbally or written down after I closed the agreement on Feb 19. Curtis Auto Income likewise doesn't show any indicators which make this obvious to purchasing clients.
The goal of departing the automobile after purchase was therefore Curtis Auto Revenue might do the repair to some safe-driving situation upon shipping in my experience. I am aware the guarantee just addresses particular products nevertheless; upon buying the automobile, Curtis Auto Sales guaranteed repairs in my experience. Normally, I'd not need quit the automobile about the Curtis Auto Income ton after purchase.
The only real fix that Curtis Auto Revenue designed to the automobile was repairing the tire-pressure, and that's why I do want to return the vehicle. No bill was supplied for these repairs within my first try to return the automobile on Sunday, February 21. I requested the Curtis Auto Sales technician for an account and that I was informed that I really could not obtain one until Friday, February 23. Despite my request a of repairs and components, used to do not obtain an account till it had been required on Friday after I attempted to consider the automobile back for that second-time. It required over 10 units for that technician to supply me by having an bill of the repairs, that we have cause to think was falsified. Attached is just a content of the bill. I think it is difficult to genuinely believe that these were ready to repair all of the issues with the vehicle in 2.4 hours, particularly in lighting of the truth that these issues still endured after I got ownership of the automobile. I offered Curtis Auto Revenue the chance to provide a secure automobile in my experience plus they failed. Consequently, February 23 within my try to return the automobile in-rush hour traffic, I had been nearly in an incident attempting to change counters having a deteriorating turn-signal. Our safeties, in addition to the security of my unborn child have now been place in risk consequently of the car.
Curtis Auto Sales hasn't complied using the conditions of the guarantee. I can't afford to cover the vehicle and create the repairs which were said to be set just before me getting ownership of the automobile.
Cc: Better Business Office
Curtis Auto Income, Inc.
Agency of Cars
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