Usacomplaints.com » Cars & Transport » Complaint / Review: Enterprise Car Rental - Odor in ca. #423475

Complaint / Review
Enterprise Car Rental
Odor in ca

1/14/09 made reservation for vehicle / verification #RF30GO

1/21/09 collection car from New Bern at 5:02P.M., remaining car in ton while we went to consume. Delivered around 7P.M. To get car home. Observed odor but believed it might have now been the washing materials to depth vehicle.

1/22/09 Ceased by Business before departing for California to obtain an update with cruise-control, they mentioned they'd no vehicles and there wouldn’t be any back before morning, you should not talk about odor.

After about an hour or so I chose to generate using the windows along and also the heater onto atmosphere the vehicle out. There is no change and by midmorning I'd a frustration and having rounds of sickness, at lunchtime I got a BC dust and consumed a light meal of soup and cookies. Spoke to my spouse and informed him the odor was nevertheless powerful and we chose to contact after I came in California. Used to do not need to prevent on the way since I had been scared of having dropped. I continued on until around 3 P.M. After I chose to quit for that evening. I had been experiencing poor and my clothing smelled similar to the vehicle. I went to wal mart and purchase anything to use plus one to consume. I subsequently got a bath, consumed some cookies, required another BC, and visited sleep.

1/23/09 I woke feeling poor, required another BC with red juice and returned on the highway. I reached my daughter’s house in Milton, California around 3 P.M., I had been ill and so I visited a couple of minutes and visited sleep.

1/24 &1/25 I had been during sex all of the weekend, I extended with having complications, sore neck, and having chest congestion that was which makes it difficult to breathing.

1/26/09 Quit Milton for Fort Walton to remain with my mom, she observed my experience was reddish like I had been wearing rouge. Named Business and requested their hours and informed them concerning the smell.

1/27/09 I had been at Business once the gates opened, they named New Bern workplace and have the things they must do about this, New Bern believed to clear the interior and find out if that will aid. They shampooed the rugs more often than once, and explained to allow the vehicle air out of course if there is nevertheless an issue to create it back. These were very useful.

1/28/09 I allow the vehicle air out all Thursday however the smell was nevertheless current on Friday. I delivered to Business, they again named and talked to New Bern, and was informed to permit me to truly have a loaner vehicle. I had been provided the telephone number to get a Charles Stevenson (910-798-2400) who had been within the New Bern office. I named and he was more worried about me getting the vehicle back again to NC than what I had been going thru.

Friday and Friday I visited with household and remained within the mattress. I had been experiencing exactly the same and was worried about my health.

1/30/09 I quit and returned to Milton where moment I named Poison Control and talked for them.By this time around we'd determined the odor was Oil. I gave them the outward symptoms I had been having plus they called me towards the IM. I visited Santa Rosa Clinic IM, I'd chest xray, bloodwork, ekg, and blood chemicals attracted. The physician who analyzed me reported that I'd Bronchitis and Sinusitis, that could have now been brought on by contact with substances. He requested a go to assist me breathing and offered me five Rx. He also offered me a release notice which says “DO NOT GENERATE THIS VEHICLE IF FUMES CAN BE FOUND IT'S CLINICALLY NOT RECOMMENDED BECAUSE OF THE INDICATORS Rehabilitation. PROVIDES WITH.”

1/31/09 Stuffed the Rx and relaxed the majority of evening.

2/1/09 Granddaughter’s 1

Birthday celebration. Chose to return home early and find out own doctor.

2/2/09 Back to Fort Walton. Ceased at Business plus they introduced the vehicle around, the smell was still present. The broker stated that she couldn't place me in that vehicle, and he or she named the broker in New Bern. I named Mr. Stevenson again, and informed him I'd not be operating back the vehicle, he resembled in his speech he wasn't pleased, but there is nothing he might do for me personally.

I quit the next day and delivered home on Wednesday, 2/4. On 2/5/09 my husband and I returned the car to New Bern, my husband had been in contact with Mr. Stevenson and we knew they were not going to charge us for the full amount of rental, but we felt that the service and way I was treated by New Bern that we shouldn’t be required to pay anything. We talked towards the supervisor of work and he created me feel just like I had been the main one who did the harm and he might cost me $1 a distance to get the vehicle. I understand that there's currently method to show they understood concerning the issue, but I understand they understood and simply needed the vehicle to become hired.

I've delivered to my doctor and he mentioned he couldn't decide just how long it'd consider for that oil to obtain out-of my program and that I understand thru study there might be long haul issues in the future.

I've experienced connection with Becka Chambers (910-798-2400) and Ausie Santos. Both were really enjoyable, however in the finish Mr. Santos finished by producing this my problem and never finding who put the oil within the vehicle and much more importantly who understood concerning the odor prior to the vehicle was hired.

I'm 59 yrs old, I had been alone on the highway, plus they anticipated me to obtain stuck in a where I understood no body to look after an issue that used to do not produce.

You will find no phrases to state my emotions of infidelity from Business and anxiety about what will come later out of this event concerning my health.

I'm requesting help clear this up to see what actually occurred.

Mary Miller

I've e mailed Mr. Taylor, Ms. Nicholson, and Ms. Martini. They've not gotten back again to me around this day. I'm today looking for the listing of Panel members.


Offender: Enterprise Car Rental

Country: USA   State: North Carolina   City: New Bern

Category: Cars & Transport

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