Told me they had a 2001 new Dodge Ram, V-6, am/fm cassette, for $1400. Wrote a contract asking if I wanted a Maintenace Plan. I said no as I had been advised against it. Salesman said in was "free" as an incentive to play. If free then I said OK. After signing, (and it ws closing time) I said, "Wait, you wroted this contract for $17,000; it should be $14,000 because of the $2,000 rebate you are giving. Sales said the store was closing, but that the Maintenance program was $2,000 and he had added to the purchase price. Since that time I have tried to correct this error.
Took almost a year but they send me a check prorating the amount for the months it took them to respond. Then, because the have refused to send me a statement, and have even stopped sending "reminder" bills to send my payments in. If I am 3-4 days late, then almost apply 80% of my monthly $360 to interest. I pay all my bills on the first and I usually overpay the monthly amout due. Now when I try to sell the truck or trade two cars for one, they say I am upside down about $8000.
Their web site won't connect even though I enter my SS# and password. What's the point. I was so angry I told them they could come get the truck;they just blew me off. So, I cant find out my balance and will take a huge loss if I sell. They said that if they repossessed, and then sold the truck, if they did not get the balance owed, they would come after me. So, there is no good way out of this without taking a huge loss.
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