My husband had just put new brakes pads on my kid's car. This is a simple repair. He had me take the car to the local Les Schwab to have the front end aligned. The car was on the rack for about an hour when I was told I needed a break pads. I argued with them that new pads were put on the day before I demand the car back and left. While driving home I could hear a grinding noise that I didn't have on the way over. My husband pulled the wheels to check the breaks and discovered the calipers had been tampered with.
We replaced the calipers at home. I complained to the manager who just rolled his eyes. After reading other usacomplaints.com about this company, this must be a regular tactic to bring in more money.
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