These guys are unbelieveable. First I was told by the car company that they wouldn't finance me unless it was a new car, despite the fact I didn't want a new car, I went with it.
Then I get a welcoming call from Triad, when asked about the new car thing, they said it wasn't true and they would have financed a used car with mileage average to the cars age. Mind you, this was after the 72 hour return was up! They said I could change my due date after my first payment was made. Yah right! When I needed to do this they said that their policy had changed and that wasn't an option anymore.
I thought that when policies were changed, they were supose to notify their customers just like credit card companies do. They didn't.
I was told by one of their callers that "I need to get my priorities straight" refering to the fact that getting to the bank to make a deposit so they could get their payment was a higher priority then getting to work on time. Lets see, isn't having a job the only way to get that payment made?!
Talk about harassment! The constant phone calls at work have put my job in jeapordy. They were told by myself, the owners, management and other employees that we can't receive calls at work, but continue to do so. I put it in writing and sent an email. The law says they have to stop, they didn't. Their snide comments and retorts have been made not only to me, but the owners where I work and co-workers.
They also, instead of leaving a message on my machine, told one of the owners that they were coming to get the car, so now, whether he knew I was behind at the time or not, they just let him know that I was. Which is also against the law. These guys need to be stopped, I intent to investigate pursuing a harassment lawsuit against them.
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