Hi i would like to warn people about this company in farirfield nj called usa wheels. They do or claim to do rim repair. I have damaged my wheel in a pothole in the nj roadway and have found this company on the internet. I called them and informed them of my problem they told me not a big deal they would take the wheel in and repair it and returned the followng day.
I went to there adress in 1275 Bloomfield Avenue fairfield nj, i went into the shop. At that point i should have known it was extremly unprofesional. The person behind the counter looked at the wheel and said not a problem once again you can pick up the wheel the following day, that was a monday. Called them on a tuesday they informed me it was not done i said ok i will call tomor which is wends. Once again not done.
3 weeks of phone calls and i got every story in the book. Ontop of all this they were extremly rude. It was a nightmare dealing with this company. Since then i searched them on the net for reviews and i found tons of other post about this company. Same stories about customers not getting there wheels back for weeks later or wheels being returned and still bent wobbling on cars after so called being repaired by usa wheels. I should have done that from the start.
I do warn anyone do not use usa wheels in fair field nj. Avoid them at all cost. I did finaly get the wheel back and sent it to the wheel collison center in bathe pa. Wow what a diffrence, profesinal service and the wheel was restored back to new in 2 days and thats even considering that are 3 hours away in bath pa.
Wheel collison offerd top notch service www.wheelcollision.com. I hope this post helps people. I found out the hard way
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