Usacomplaints.com » Cars & Transport » Complaint / Review: Lovington Auto Sales - Services not preformed. #413546

Complaint / Review
Lovington Auto Sales
Services not preformed

On January 1 I purchased a 1994 Pontiac Firebird from Lovington Auto Sales. The car ran perfectly. Within a few days the heater began going out. I took the car to Pacely's Garage in Decatur, Il. They backflushed the heater core and suggested a new be installed. David Eckel was informed of this when he called me to tell me thew tires for my car were in. I informed Mr. Eckel that the heater core was needed and he offered to repair the car for $279.69. I agreed to drop off my vehicle at his place of business on 01-20-09 for the heater core to be replaced. At 3P.M. That same day I called Mr. Eckels to see if my car would be done as agreed upon at 5P.M., he informed me the car had heat and he would have it parked outside the shop for me to pick up after I got off work at 5P.M. A few minutes later i recieved a call from his wife, Sheryl and there was a problem. I spoke to her for a moment then spoke with Mr. Eckel. He stated that the heater core he installed wasn't exactly the right one and that there was nothing wrong with my old one. I asked him why he installed a new one if nothing was wrong with my old one and his response was that he did what I had told him to do. We got into an arguement and I demanded my old heater core be returned to me and I would be there to get my car as we'd agreed at 5P.M. We hung up. A few minutes later Mr. Eckels called me back wanting to keep my car for 3-4more days and go through it to find the problem, I said no, and told him I would be there at 5P.M. To get my car and I wanted the heater core he took out of my car. Mr. Eckels told me that we should part ways and ack like we'd never done business. I agreed. I picked up my car, (the heater core was in the front floorboard) and was driving home. The car was slow and spittering and sputtering all the way. At stops it would idle rough and act like it was going to die. I couldn't understand the problem, it NEVER drove like that. On 01-21-09 I took my car to pacely's Garage in Decatur to be properly repaired. Joe from Pacely's called me and informed me that several things had been done to my car. 1) replaced heater core was wrong type and not connected to anything just sitting in compartment2) molding to hold heater core in place and vaccum seal was missing3) accentuator valve to connect heater core was broken off4) spark plugs (mighty brand) had been gapped wrong, causing the sputtering5) spark plug wire had been laid on top of motor and burned through6) the dashboard was left unscrewed from the frame of the carJoe asked if I wanted his shop to repair my car and I authorized him to do all neccessary work on my car to have it running properly and to replaced the heater core. The total cost $578.02For the next week I recieved numerous calls from Mr. Eckel wanting my car back. I had stopped payment on the check I'd written Mr. Eckels in the amount of $279.69. On 02-02-09 Sheryl Eckels called me wanting to know why my check didn't clear and why I'd put a stop payment on it. I informed her that the work wasn't done I'd paid her husband to do therfore I wasn't paying him. She threatened to take me to court. I informed her I'd already spoken with my attorney and if she wanted to take me to court to go ahead. We hung up. Mrs. Eckels then called me back requesting the heater core they'd "installed" in my car back and stated we'd be even then. I agreed to return the heater core. I have pictures of the heater core that Mr. Eckels took out of my car and pictures of the one Mr. Eckels replaced it with.


Offender: Lovington Auto Sales

Country: USA

Category: Cars & Transport

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