Usacomplaints.com » Cars & Transport » Complaint / Review: AutoZone - Defective product. #413406

Complaint / Review
AutoZone
Defective product

About six or eight weeks before I purchased a Supplier limit in the Autozone within Inform Town Indiana and had it mounted on my truck. This Dec. While driving house from the company conference in Kansas it started absent, I went it right to the storage that does all might work.

The technician there use it his pc and unearthed that the Number 1 tube was totally lifeless. Then he mounted a brief plug cable having a spark plug-in it onto the Number 1 tube about the Dist limit. There is no interest at-all, he said he had never observed a Dist limit do that before.

I'd him use a fresh Dist Limit, along with a new sparkplug. The motor while better, nevertheless overlooked on that tube. Greg explained that because of the natural gasoline being left in to the tube the gas hadn't lubricated the tube precisely which the bands had used, evoking the tube to get rid of retention. The only path to repair it had been to repair the engine or even to substitute it having a used motor.

He explained the Dist limit was faulty, as there have been no breaks or other things to make it go wrong.

I realized that I'd bought it at autozone and so I visited the shop and questioned when they might inform me exactly what the brand of the dist limit was and so I might contact them. The man behind the table looked over it and stated it had been a duralast.

I didnt realize that duralast was a personal tag for autozone, I went house and googled it, discovered that it was a autozone limit.

At that time I sent customer support and also the following day the store-manager, John, named me and explained to obtain a estimation and provide the limit in. He might claim of course if it had been unearthed that the limit was faulty they'd restore the motor.

I had been pleased in the degree of customer support, and got the estimation together.

I slipped off the estimation using the limit on the Friday. John explained that it'd be considered a while before I noticed something which the organization might contact me straight.

About The following Friday I had been approached by John, he explained the cap I slipped down wasn't a duralast limit, and also to come have it. Confused, I visited the shop. It wasn't a duralast limit... It had been not the main one I slipped down both.in the place of say something to him I went towards the storage and had them take out their documents.

Affirmed they'd outlined that I provided the Dist Limit. They had installed. That we purchased at autozone. Greg looked over the limit that I John had provided me and guaranteed me that it had been not the limit he mounted or was it the limit he'd removed the truck.

I approached autozone again via mail, they'd their Area Supervisor, Judy Beesler, contact me.

I'll say at this time this woman had an attitude in the beginning. She was really rude and cynical. She quit merely lacking calling me a liar.

Eventually she explained to create a reciept and also the limit back having a estimation plus they might deliver it in. I informed her that it had been not the limit that had gone poor, and questioned why I'd not been requested to get a reciept for that first one. She explained that John was simply attempting to assist me out. At this time I realized I had been defeating a dead horse.

And So I called autozone plus they set me in touch with the Regional Manager. An extremely good man who paid attention to my tale and stated he'd consider it. I've not seen something more.

To begin with I'm not really a Liar. I'm not attempting to draw something on anybody.

What I've informed you is precisely what happened.

I don't understand what type organization plan you've, when they were subsequent organization plan or simply attempting to maintain their return figures seeking great.

But I've been lied to, spoke right down to, handled just like a crook and all since I needed anyone to remain behind an item that failed and triggered serious harm to a costly bit of equiptment... Specifically my truck.

I


Offender: AutoZone

Country: USA   State: Indiana   City: Tell City

Category: Cars & Transport

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