Usacomplaints.com » Cars & Transport » Complaint / Review: Emirates Airlines - Lost Laptop from carry-on. #411656

Complaint / Review
Emirates Airlines
Lost Laptop from carry-on

I had been going from Ny-JFK to Chennai via Dubai, with 2 examined-inis plus one carry on on Dec-27. At Dubai (there the day was December 29), the team requested me at hand within the carry on and gather it after I board down at Chennai. The team stated there is no room, however they didn't actually attempt to observe if the carry on might be put in over cottage. Furthermore, it had been a normal sized pullman with permitted measurements for carry on.inside, I'd a notebook plus some outfits. The team tied a label to it and passed the 50% of the label for id. I had been under impact the the pullman could be stored in certain wardrobe inside the cottage, and could be stored in the leave after I borad down. To get a frustration, used to do not observe the baggages exterior or my pullman after I left. I questioned about my pullman, and that I was informed that it had been examined-in and that I might gather at baggage claim. I gathered my pullman along side my additional check in luggages and went home. After I popped my pullman, used to do not see my notebook. But, the ability wire for that notebook was still there. I hurried back towards the airport. I had been back in the Emirates airport workplace within 2 hours. I told them the notebook was lacking, confirmed them the ability wire also, and described them-it was a carry on, and that I was requested to handover towards the team before boarding at Dubai. I had been requested to create a, that we did. I had been informed that I'd be approached in 14 days. But no, they didn't contact me. I'd named them after 14 days to determine the standing of the state. They didn't have a solution, but stated, a notice is likely to be submitted next 5 times, they appeared ethical, also it appeared like another person, not these people who spoke within the telephone, was considering the state. The times approved, no characters, no-call. I named them up again, they again stated these were sorry for that wait, the state was still being looked over, and that I could be informed in 5 times. I told them that it had been my notebook and that I require some motion, some obligation proven. They stated, this time around certainly I'd obtain the notice in next 5 times. But nothing again. I named them nowadays (Jan 29), they stated, it had been my error to create belongings in examined-in baggage. Seriously, I didn't check in the pullman that had notebook inside it, however, you, Emirates, did. How may I result in that motion? That which you, Emirates, did, come lack of my notebook that will be worth USD 900. However they held questioning they might not do something about this. It had been an extremely poor encounter, also it was the very first time I flew Emirates. The times in the future are likely to be really difficult for me personally to consume this.


Offender: Emirates Airlines

Country: USA

Category: Cars & Transport

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