Usacomplaints.com » Cars & Transport » Complaint / Review: Cross Country Van Lines - Terrible experience. #388680

Complaint / Review
Cross Country Van Lines
Terrible experience

My loved ones and that I are moving from PA to Charlotte NC for function and that I had restricted resources and so I employed Nationwide Relocation Support, the largest mistake ever.in the beginning these were really taking at obtaining the proper info and there cash. I had been not educated, until 4pm your day of my collection that Cross-Country Van Lines was our movers.

These were six hours overdue from projected period of appearance of 12pm. They didn't finish the packaging till 2am Sunday morning. Moreover, we stuffed ourselves and disassembled the furniture likewise. Once the driver required inventory of our furniture we were informed that products, which were not frigle, have to be encased and each container was $25.

Obviously, with this type of delayed get I'd no method of calling customer support and so I was compelled to help make the choice of departing products off the vehicle that may and really should have eliminated without any problem. It was simply coping with the get.

The next day, after I might keep in touch with an individual support individual, they of no aid. Within the agreement with Nationwide these were to help to solve difficulties with the movers. What that did was set me on meeting phone with Rob of Cross-Country. There is no arbitration it had been an and disappointed discussion with Rob.

All I had been seeking wasn't to become billed for that containers. This appeared to be an incredibly large demand, which remains uncertain. Moreover, once the fat returned the estimation that people received was off by 3,000 pounds, heading from 5474 to 8093. How is it feasible to get a 2bdrm condo fat more than 8,000lbs

We've required a reweight, which after reading others below with this specific problem won't occur. They claim you receive that which you purchase properly we're spending a good deal and receiving hardly any.

I'd need to state that Nationwide may be the one I blame for they caught the corporation that has many criticism and it is therefore difficult they didn't I would like to understand they caught them untill your day of the get. Shady, dismayed, ashamed really are a few phrases... I'll be third up with this expertise with shipping.



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