Usacomplaints.com » Cars & Transport » Complaint / Review: American Airlines - Stolen jewelry from luggage. #385318

Complaint / Review
American Airlines
Stolen jewelry from luggage

On August 21, I came 3 hours early for my trip from Manchester to Phoenix. Although packaging I put two containers of jewelry within the middle of my situation, covered in apparel observe that this jewelry managed to get to Manchester from Phoenix securely 3 days earlier. I had been fortunate enough to capture an early on trip, but my baggage would need to delay. I came in phoenix, waited for my baggage to reach, selected it-up and went home. The following day, while unpacking I observed both containers were eliminated. Sadly, among the containers was saturated in treasure and incredibly expensive jewelry. I approached my buddy, who formerly worked for that flight, and he mentioned whenever your baggage experiences TSA, they are able to observe just whats inside your carrier. When they observe something great, they inform the luggage handlers in back, who incidentally, DON'T HAVE ANY cameras within their region. That's where all of the robbery happens. Clearly, they'd purpose and much more than the full time. Much to my surprise, American Airlines sub contracts their luggage handling to some business named "Jet-Stream" situated in Manchester, therefore it is not really AA workers. Used to do document a using the Manchester authorities, but I am confident I'm not really a main concern together. I've extended to find my jewelry on line, I've delivered brochures with explanations & images of my jewelry to pawn stores in Manchester and until Christmas, no such luck. I had been ready to locate one ring, my late dads, on an ebay site. I named law enforcement on Christmas, never noticed something back for times and lastly I named law enforcement again on 12/3. I named them again today and was informed they had a need to send anything to ebay, which he'd get it done ASAP, however the product nevertheless stays up available.

Beware, nothing is safe. American Airlines claims that within their solution address they express they're not accountable for products for example jewelry inside your baggage, and so I've got nothing. And of course, my homeowners just addresses $1500 and also the state was over $20,000. Adding insult to damage, both my routes to and from Manchester were postponed hours.

I'm never traveling AA again, and neither in the event you.


Offender: American Airlines

Country: USA   State: Alabama   City: Birmingham

Category: Cars & Transport

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