Was contacted by Continental Warranty about an extended warranty on my 2000 BMW Z3. Though their argument made sense but was apprehensive about the cost. Was assured that if I did not use the warranty that I would get $2,000.00 refunded at the end of my contract. Did not use the warranty, sent in my request for a refund and have not heard from anyone. Sent the requests as register letters to all 3 locations shown in their booklets. Have the signed receipts but not one response. Call them at 1-800929-2694. Got a recording that their telephone service was under "reconstruction" and unable to take calls. Finally got customer service at 1-866-989-9100ext1428. Was told that they had my request for a refund but were unable to fill that request at this time. I sent the registered letters back in July. Was offered no excuse or reason for they were unable to repay me my $2,000.00.
This company is nothing short of a rippoff. If your smart you'll find someone else, that is if there is an honest waranty company. Stay away from this company at all costs.
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