My wife and I just bought what was supposed to be a lease return 2005 Lexus LS430 in excellent condition. We were assured it had no paint and was a Florida car with no rust. They keep all the cars in an indoor showroom with no lighting. The day we picked up the car it was raining. The next morning we came out to look at our "new" car in the sunlight and were horrified. The windshield was covered in stone pits! And worse: the entire car was covered in swirl marks in the paint and it was obvious that the front bumper, the back bumper, both driver side doors, the passenger front quarter panel and passenger rear door had been painted. The paint was close but NOT a match. The salesman: Chris when I called him told me that the car had no paint and was a FL car. I told him it wasn't and that I was giving him an opportunity to be honest with me. He told me more lies. So I spoke with Alex, one of the owners. He told me to bring the car in. I brought the car to him. He told me that THEY did the paint work and that it wasn't a FL car. (So the salesman Chris DID know about the paint! And when we did the original paperwork I saw that the car was registered in New Jersey. I pointed it out but he told me that it was a corporate lease and that the NJ registration was just the corporate HQ. A VERY slick lie.) He pretended that this was a terrible accident and not a reflection of the dealerships high standards. He even told us he would do whatever it takes to make us happy: "we werent stuck with the car." Since then he has avoided our calls and left me standing in the lobby of his dealership for 20 and 30 minutes while he hid from us. I purchased this car for my wife as a birthday gift and also for giving me a beautiful baby girl on October 13th. It was supposed to be a really special car. Alex and his group of lying flunkies have spoiled it for us and it seems like that is what they do: lie in order to part hard working people from their money.
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