ABC Auto Superior Sales & Leasing Dishonest EBay Auto Dealer Lied about condition of Vehicle repairs totalled Thousands of dollars Orlando Florida...
This Rip off Report is related to a company ABC Auto, aka Superior Finance sales and leasing, who also deal on EBAY motor auctions under the user name Sabrinacars. They are located at 219 South Orange Blossom Trail, Florida. This report is in relation to a motor vehicle I purchased from ABC Auto through their EBAY auctions. The vehicle in question was a White 2000 Jeep Grand Cherokee Limited. The auction ended on December 11th I was the high bidder and entered into a transaction to purchase the vehicle.
I spoke to Steve Geer (Lawton?) one of the partners in ABC Auto prior to the end of the auction and questioned him specifically on the condition of the vehicle. He informed me it was excellent no marks or dings and absolutely everything on the vehicle was in perfect working order. I asked about buyer inspection and Steve informed me that a mechanic had checked the vehicle thoroughly and it needed absolutely nothing, and I would be wasting my money. To take a phrase from their description Everything works perfectly and there is nothing this Jeep needs except a new owner (see copy of EBAY description).
Ebay Auction Description
I purchased the vehicle without a buyer inspection and paid to have it shipped to me in Alabama. I checked the Jeep on Carfax and it had no accident history. I received the vehicle on 18th December. As soon as I received the Jeep I started to inspect it. The exterior of the Jeep looked good, although I noticed that the hood was not sitting flat on one side. I also noticed a small outward dent in the same area of the hood. I opened the car to release the hood and immediately noticed there were four tears in the side of the passenger leather seat (photo's available). On opening the hood I could see that the wrong battery had been fitted that was preventing the hood from closing.
When the battery was fitted it had also broken the light under the hood. The shipping truck driver informed me that ABC Auto had fitted the battery when he was picking up the Jeep. These where all relatively small issues but I was still concerned. Steve had also promised to supply mats and guess what there were no mats in the vehicle. I started the car and began testing all the options. I switched on the air and it did not seem to be blowing cold, but it was difficult to tell, as it was a very cold day. I immediately called Steve but was unable to reach him and got his partner Pete Benevides.
He said they would supply mats and pay for a new battery but he knew nothing about the air or leather seat. I took the car into the Firestone shop later that week to have the Jeep A/C checked. They informed me that the compressor was bad and the system was completely empty of freon. I had not driven the vehicle until this date as it was a surprise Christmas gift for my wife and I had been leaving it at my place of work. When I collected the Jeep from Firestone the next day they informed me that not only was the A/C bad but the rear axle was leaking oil which had contaminated the rear brakes and was dangerous. They said this along with the A/C should have been detected if the vehicle had been inspected as stated by Steve. The cost for the repair of the rear axle was $800 and the A/C was $1175.
This was a total of $1975 (see attached estimates). I immediately called ABC Auto but could not get hold of Steve. I talked to Pete twice but he said I would have to resolve the issues with Steve. It took me two weeks to get Steve to reply to my emails (see attached), This was after the Christmas and New Year holidays.in addition to the repair work 30 days had passed and I still had not received the Title. It took 45 days for them to send the Title and when I did receive it they had made 5 major errors (see attached title This is from a dealer?). The Alabama license office would not accept it and I had to get an affidavit signed and witnessed and over-nighted back to Florida. I contacted ABC Auto, Steve and Pete multiply times throughout this period but no one would return my calls.
Mistakes on Vehicle Title
I emailed them repeatedly stating I would accept $500 as full re-imbursement for the undisclosed problems with the vehicle, accepting some responsibility myself for failing to have the vehicle inspected and trusting ABC Auto and Steve to do the right thing, and provide me with a vehicle that matched their description. After 60 days of trying to resolve this situation amicably they agreed fault (I have the emails) and said they would send the check overnight. That was on the 4th Feb, and I believe they where just stalling because I stated that I would file this report. I have also filed a dispute with EBAY SquareTraders and will update my report with the outcome of that action when I receive a response.
This Rip off Report is to warn other users of this dealers actions and to advise that if anyone is even remotely planning to purchase or bid on their vehicles thru EBAY or other means that they take all actions to ensure the vehicle is as described. Better to insist on an inspection even after the auction end and discover the discrepancies in their description than to be lumbered with $2000 of extra expense for your vehicle. Be very careful if you deal with them and get it in writing, or better still find an honest dealer who backs up his vehicles.
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