PAUL BURNS AUTO GROUP AND BUCKS COUNTY AUTO OUTLET (same company) are a bunch of scammers. DO NOT GO HERE!
I purchased 2 vehicles here. One for $20K and one for $10k. And had 2 horrible experiences...
About 2 weeks after I bought the car I decided to vaccum it out. And found a loaded 9mm hand gun under the seat. I called and was told that they detailed the car and their was NO way it came from them, and then told me to drive (2 hours) back to them with the gun to let them check it out... No way. I brought it to a police friend of mine to dispose of... If I would have been pulled over in the state of NJ where I live, I would be in jail for having an unregistered fire arm... At the least. Imagine if it was a "dirty" gun. The dealer would have not backed me at ALL...
Purchased the vehicle in late July. Bought a $2k "extended warranty" from PAUL BURNS... The warranty was NO GOOD... VOID, by the first week of August... Two thousand dollars for a 2 week warranty that I never got to use?!?!?! That's not fraud??!?!?!?!
Other vehicle was put on the lot and advertised online on 3 different websites for 3 different prices...$15k, $13k, and $12k, all on the same day... That may be legal, but not a good way to do business...
The windows did not work
the door locks did not work
the fuel gauge did not work
I gave a $2k down payment..
It took them a week to fix these problems...
They called 50 times..."it's done", " it's fixed", "everything works"
i got there. (2 hour drive)... Only passenger side was fixed, driver door and window were not even LOOKED at... Had to wait another 2 hours for them to fix it... AFTER i signed all papers and PAID IN FULL. No financing... Had to pay cash because their finance department is a joke in itself... 13% interest rate with a 750 credit score...?!?!?!?
After all this... The water pump on the vehicle went the next day... Antifreeze all over my driveway, and not drivable until fixed...
$880 to fix @ dealer...
$500 to fix @ local mechanic...
They want ME TO PAY to tow it to them (approx. $200) and then split the repair bill with them... Witch will be them saying the job is $600 when it only costs them $300, so they will try and get that $300 from me so they end up not spending a penny...
This place is a joke, don't go there... If you know someone who works there ask them about this story, because it's 100% true...
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