First I was I was called into Loman Ford and Kia in Iselin NJ, with the false representation that I already had a loan waiting for me; little did I realize that I still had a huge loop to hurdle through. Their "Guaranteed Loan" is Bogus! It's guaranteed alright, as long as you take the car that they want to shove down your throat, along with a sizable downpayment larger than most people use to put down on their house.
After being disappointed about the type of car I was eligible for, the original sales guy stop returning my text messages, so I called and spoke with some Sales Manager/Finance guy named "Anthony". I wish that I had gotten his last name, but all that he gave me was "Anthony"; so folks, anybody out their who has less than perfect credit better be careful when speaking with "Anthony" from Loman Ford and Kia in Iselin, NJ.
This man was not only rude to be in the auto/customser service business, but then he has the audacity to try and be condescending to me in both his tone and use of words. He really had alot of nerve. He didn't strike me as a very educated man; he probably started at Loman as some wash boy and worked his way up. I guess he felt that he had the upper hand, and chose to use his "little bit of power" to prove it..."Napoleon Complex???", I wonder.
Anyway, in this day and age with the economy being in the state that it is in, I would think that an industry such as the auto industry would try and bend over backwards for anyone, no matter what their credit, because there is always another dealer, sometimes, right next door who will.
I intend to find out what the procedure is to report poor customer service from Ford Dealers, and I hope to report this man. I hope he loses his job.
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