Wayne pakowski
415 grapevine path
Oswego, il 60543
630-636-6528
Email: [email protected]
Day 11/13
Re: customer criticism
To whom it may concern:
Nowadays, nov 13, i'd a damaged valve stem changed on my 2007 versa at gerald nissan subaru north aurora in illinois. Our problem is this valve stem wasn't covered under my warranty. Based on gerald nissan, it had been not a manufacturer deficiency.
This issue started, once the warning light came on telling me to check the tire pressure. Although loosening the hat, the base broke.
I first took my car to al piemonte in melrose park. They viewed it, discovered the issue and reset the light. Nowadays, i visited gerald nissan in north aurora to get the service department repair the valve stem. Both of these sellers would be the only ones who worked to the warning light and valve stem. After i went in today, i had been informed from the service manager at gerald nissan the metal caps shouldn't be utilized about the metal stalks and they weren't suited for the valve comes presently on my car. The vehicle was purchased from the dealer with theses steel hats. I don't realize why steel caps were used in the first position. The technician created the repair and changed all of the caps to plastic.
The metal limits triggered the stem to crack and nissan initially provided them before i actually bought our versa. It's a manufacturer problem!!! Nissan employed psychological hats on metal stalks that are not suitable materials. I ought to not experienced to pay for $200 once the aluminum base broke since the original hats i had been given were steel.
I'm very strongly this is nissan’s problem. If this problem isn't fixed and that i don't get repaid, i'll take this matter more and contact the consumer affairs office.
I've been a nissan operator for 15 decades. (2 altimas and 1 versa) this is actually the very first time i've had a problem with your item.
It's my wish this issue could be resolved in my experience fulfillment. I will be contacted at 630-636-6528.
James r. Pakowski
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