Usacomplaints.com » Cars & Transport » Complaint / Review: 20 20 Automotive Group - Improper gear for vehicle. #368160

Complaint / Review
20 20 Automotive Group
Improper gear for vehicle

I bought an automobile at the conclusion of 2007. It's a 2006 Dodge Magnum. I went the vehicle with-it being inventory also it rode excellent. I needed some replacement wheels onto it from their shop. I picked some out. A couple of minutes later the vehicle arrived in the storage using the new wheels onto it. I-test drove it and observed anything humorous using the wheels (replacement wheels). The vehicle might move and jump a bit. I inquired exactly what the issue with-it was and also the revenue man explained the vehicle only required positioning. I thought, okay, is sensible. I bought the vehicle (late morning). I requested therefore, may we obtain the wheels aimed? Sorry, the store is closed. Take it back tomorrow. Used to do not need another automobile and so I needed to generate this vehicle house (rough and misaligned). I introduced the vehicle back 24 hours later also it got them nearly 3 hours to accomplish their support. I'd not a problem with that. Our buddy picked me-up so when I returned - there is a-dent within the bumper.in the beginning they attempted to inform me it had been ready there. I mentioned I viewed the whole vehicle after I purchased and wouldn't did thus with that reduction within the bumper. They reluctantly set it, but I had been out an automobile for 2 times. I obtain the vehicle back and go home. The vehicle stilled returned only a little about the roads along with a ton at rates over 60mph. I thought it had been regular due to the wheels (22-inch, low-profile) I'd bought at 20-20. Fourteen days after suffering the shakiness about the highway, I got it back again to 20-20 mentioning that anything should be wrong using the wheels. They held the vehicle to get a morning (out an automobile again). I return when it had been completed. They stated that the wheels weren't balanced precisely and they fixed the problem. I went it again for around per week also it nevertheless was not much better. I named them-and introduced it back once again. This time around they stated that they'll contact the edge seller who offered it to them to check out them. I had been out an automobile again for just two times. I obtain a phone having a analysis - one wheel is bent. The "edge seller" changes the wheel and that I obtain a phone to get my vehicle. I-drive away.in regards to a week later I access it the highway and in a small more than 60 mph the vehicle is jumping again and also the controls is trembling. I named 20-20 plus they virtually stated they did not need something related to me and also to visit the "edge seller". I move there and also have to fall off the vehicle (out-of an automobile again). They named when it had been completed plus they explained that 20-20 had no idea just how to balance the wheels and screwed everything up. I taken care of the support and went down. I can get on the highway togo house and also the wheels experience just good today. 65 mph the vehicle vibrates a bit - I believed it had been just the highway streets which were creating this. Somebody from 20-20 stated that the vehicle may experience tough. I thought this is exactly what these were referring to. Months pass and that I don't go-faster than 70 mph because of the shake I access it the roads. Before long, the automobile beginning jumping again really poorly around 60 mph. I got it to some store near to my house. They explained the wheels were from stability. I taken care of the support to possess them balanced again. It thought okay for some time since I have wasn't getting the highway. A couple weeks later I visit the freeway and also the vehicle is trembling constantly again about the highway. I contact 20-20 plus they stated it's no further their problem. I expected them to get a bill for that wheels plus they weren't ready to supply me with one. (they included the vehicle...) It's been more than 30 times given that they offered the vehicle in my experience. I got the vehicle to a different store by might work to obtain the wheels balanced and spun. I taken care of my support and remaining. Not too frequently had I been about the roads next. I consider the vehicle onto the highway a couple weeks later and also the vehicle continues to be trembling constantly. I named 20-20 again plus they insisted that its too late to accomplish something. Weeks pass of me obtaining wheel amounts and shifts attempting to repair the jumping and trembling. It got so poor that I got it to some new devote Chandler - Tire Professionals. They got a glance at it and questioned me what I'm performing with spacers on my vehicle. I asked what spacers are. He introduced me out to his store and confirmed them in my experience. He questioned easily the vehicle was jumping and trembling constantly. I said yes. Listed here is your condition. Spacers aren't said to be positioned behind the wheels like these were. I inquired if we're able to consider them down. The clear answer was "THEN YOUR WHEELS wont MATCH". He explained that it's harmful to achieve that with wheels. They must be flush and that’s it. Spacers are a risk and trigger your automobile to jump and move at higher rates. They fixed balanced the wheels and hated to determine me push out-of there with one of these ill-fitting wheels on my vehicle. I named 20-20 and informed them they place the incorrect wheels on my vehicle - they did not match. They stated they'd have somebody contact me. No body actually called back. I named them again plus they were shouting at me! They questioned basically had a bill for that wheels that 20-20 placed on my car and that I stated no, it had been not supplied which the wheels included the vehicle. I venture out and purchase some inventory wheels for that vehicle. Hook them up to the vehicle and also to my wonder, this is actually the easiest my vehicle have been since I have purchased! Whoa! I withstand the couple weeks using the investment wheels till I will purchase some wheels that match correctly. I purchase new wheels and also the trembling and jumping went away. At this time I went to 20-20 to obtain their insurance info because of that I had been likely to document a state. To my shock, there have beennot any vehicles quit, the store was closed up and 2020 choose to go from company. I have to discover who covered 20-20 in the period of my pain. I invested so much cash attempting to repair the problem and got no the help of 20-20 whatsoever. I'm like when they understood the wheels weren't the best software for my automobile, they ought to haven't installed them about the automobile and state that these were the incorrect size. Lets search for another thing. Alternatively they nevertheless went forward and did something they might to create them match including risking me the whole period the wheels were d the vehicle.


Offender: 20 20 Automotive Group

Country: USA   State: Arizona   City: Phoenix
Site:

Category: Cars & Transport

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