Scams
I have been with this company for some time now, since day one, one problem after another, with dispatchers, miles, wages, etc.
COMMUNICATION
Definitely, it is no communication within the company, they play dummies or they are a bunch of ignorant people
As a driver you need to be in contact with your FM frequently, 90 % of the time they won't answer the phone or messages on the satcom.
One day I request my dispatcher for a scale approval, since my weight was 42000 lbs., it took him 2.5 hrs to respond me. That was Andrew Ellis, one of the worst ones within the company. Seems to me that they don't have enough dispatchers or they are lazy/incompetents.
My friend gets a written warning because he refused to keep driving, since he has no more hrs. Available.
USXpress Company Policy: Never return phone messages... I already left messages for different depts. Nobody ever return any messages..
Tuition Reimbursement Scam: They will take 2 cents per mile from your paycheck, plus $9.50 every month, and if you stay on that program the most you'll receive as a rate is $. 33 per mile. So is not such a thing as a Company paid Tuition Reimbursement.
Per Diem Scam: Take advantage of tax break, so you can get more money. But they don't tell you that the paid rate is so low that if you run 300 miles, they will pay you $50. So, if the government is giving you a brake with this per diem program, why the company has to pay you less rates per mile. They charge the same rates to customers, so there is another one...
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