Usacomplaints.com » Cars & Transport » Complaint / Review: Eagle Van Lines Moving & Storage - Hikacked goods and changing of prices. #343945

Complaint / Review
Eagle Van Lines Moving & Storage
Hikacked goods and changing of prices

I approached Eagle Van Lines by their site and planned a transfer using their organization. The movers arrived on my required move-date of August 9th. They stuffed up all my material from my little condo, and some issues at my moms home. The driver; Colby asked me what evening I needed my possessions sent to Oklahoma; I picked Aug 21st. Then he explained he would obtain the vehicle considered. I believed a maximum of 3200 pounds of home products and was handed a of $1900. I'd previously paid $1100 and just owed $799 in money when my possessions were sent to Oklahoma. Our mother named the organization a couple of days later and talked to somebody in customer support called Maggie, she mentioned we were under our weight restriction and just owed $145 on shipping. August 21st arrived and went, I named Procedures Send workplace and talked to Eli. He mentioned they've as much as 21 business days after my required shipping day to provide my products. Which no body had actually told me. Our agreements that was directed at me by Colby are unreadable and misspelled, you cant create anything out created onto it or comprehend something. Eli was really angry and unprofessional about the telephone with me. He mentioned my possessions were in storage, and he didnt understand when my material could be shipped. I called back August 25th and had another screaming match with Eli when I am planning on the holiday in September, he first mentioned they might provide my material in March. I told him that will not do whatsoever. He mentioned they'd try to get my material out-of storage in a few days. He also stated he'd keep in touch with Colby and find out what he claims about informing me of the 21 business days term. Eli called my mom nowadays and informed her our fat has become 5800 pounds and we today owe $3600. Your material nevertheless hasn't quit storage plus they do not know when it'll be shipped. How has our weight restriction abruptly transformed and we today owe twice the total amount? Today we are being bothered by telephone calls from Eli who will not provide our material or clarify how our fat has doubled and also the cost.


Offender: Eagle Van Lines Moving & Storage

Country: USA
Site:

Category: Cars & Transport

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